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Unique Identification Authority Of India [UIDAI] Complaints & Reviews

uidai.gov.in
1.2
Updated: Apr 12, 2025
Complaints 568
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128
Unresolved
440
So far, so good. Unique Identification Authority Of India [UIDAI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Unique Identification Authority Of India [UIDAI] will keep up the work and continue to help more customers with their concerns even better 🤝
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Unique Identification Authority Of India [UIDAI] reviews & complaints(568)

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G
Gopinath Bagkiya Durai
from Porvorim, Goa
Apr 12, 2025
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Payment in process

Address: DELHI
Website: myaadhaar.uidai.gov.in/checkStatus/en

I have sumbited rs 50 to order my pvc adhaar card but still it is showing payment in process i submited the amount on 12 april 2025...
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M
mystikalarun
from Noida, Uttar Pradesh
Feb 15, 2025
Feb 19, 2025
This thread was updated on Feb 19, 2025
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Aadhaar card not generated, even after more than 100 days

I applied for my son's aadhaar card on[protected] with following details.
Enrollment Number - [protected]
As of today, the status is "Your Aadhaar enrolment request is under process. Please check again after a few days."
This is unacceptable. I do not understand why is this not generated even after it has been 105 days since the application.
Please process this as soon as possible....
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A
Abhijeet Shewalkar
from Pune, Maharashtra
Mar 29, 2024
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Aadhar card address update

Regarding SRN no. 'S[protected]', while checking status it shows completed but Aadhar not updated, that's why I raised complaint with Aadhar, i got resolution against complaint that my request is rejected without any specific reason. Even customer team is unable to specify specific reason.
If there issue in uploaded document, then why verification & validation stage is passed. UIDAI is just collecting money from resident for Aadhar...
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A
Abhijeet Shewalkar
from Pune, Maharashtra
Mar 28, 2024
Mar 28, 2024
This thread was updated on Mar 28, 2024
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Adhar card address updation

Regarding SRN no. 'S[protected]', while checking status it shows completed but Aadhar not updated, that's why I raised complaint with Aadhar, i got resolution against complaint that my request is rejected without any specific reason. Even customer team is unable to specify specific reason.
If there issue in uploaded document, then why verification & validation stage is passed. UIDAI is just collecting money from resident for Aadhar...
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S
Sandeep_26
from Chennai, Tamil Nadu
Mar 3, 2024
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HOF BASED ADDRESS UPDATE Validation

Srn S[protected] has been awaiting validation since 09feb24. Request Kindly hasten the process please. It's the second time the SRN is raised....
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D
diff_2013
from Pune, Maharashtra
Jan 21, 2024
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SRN Ticket open for 8 months

My document upload activity on myaadhar is still in verification for last 8 months. I raised a ticket (complaint) which is not being resolved for last 8 months.

I am sure some third-class indian company like TCS or Infosys must have designed the myaadhar site.

There's no accountability.
I have no hopes that this will be ever resolved....
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D
diff_2013
from Pune, Maharashtra
Jan 9, 2024
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Document upload stuck forever

Hi,
I uploaded my POA & POI for 10 year Aadhar update KYC in May-2023.
It's nearly 8 months gone on myaadhar website and it is still stuck at validation. UIDAI is unable to terminate that request so that I can raise another one. At this stage I can not raise another request as it says previous is in progress.

I have raised several complaints but none have been resolved. Calling 1947 is useless.
Aadhar...
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D
diff_2013
from Pune, Maharashtra
Dec 29, 2023
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Faulty website

Whenever I check the status of SRN using Myaadhar website, it always errors out.

We could not complete the request due to temporary errors in accessing our backend services.

UIDAI does not accept this as an issue with their website,
they ask me to change browser clear cache etc which does not help at all.
Please fix this issue on priority....
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D
diff_2013
from Pune, Maharashtra
Dec 20, 2023
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Unreliable online update system

The Aadhar upload documents and address update online is an unreliable system.

1. Request is in validation stage for several days even as high as 30 - 40 days
2. When request gets rejected, the status remains Validation stage only
3. As a result another request can not be placed online
4. You must go to enrolment center
5. Thereafter you cannot send another request online. You are stuck forever...
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D
diff_2013
from Pune, Maharashtra
Dec 6, 2023
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Aadhar update for elderly

My mother is very old aged and can not step out of the house now.
However there's no provision of home visit for Aadhar update for elderly people.

They are forced to go to the center only.
I called 1947 but all they told me is to take her to the center which is not possible now....
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S
sandivai007
Oct 19, 2023
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Aadhar card delayed in delivery.

I am sandip more, i applied for my wife adhar card (pvc) on 6th oct 2023. But still my card is delivered to me.( Notice told that your card will delivered after 5-6 working days after applying) today it's 12th day I am waiting for my card.( On site it's showing in printing work in progress) I don't know why my card is getting late to delivered. I'll shared my acknowledge with this massage....
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S
shees1993
from Raia, Goa
Sep 22, 2023
Feb 15, 2024
This thread was updated on Feb 15, 2024
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Resolved

Paid two times for PVC Aadhaar card but not dispatching. Only showing "Print in Process" for many weeks.

Address: UIDAI Regional Office, Delhi [Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi-110001]

Paid two times for PVC Aadhaar card but not dispatching. Only showing "Print in Process" for many weeks.

Service Request Number (SRN) :

S[protected]/08/2023)
and
S[protected]/09/2023):

I had payed twice for Aadhaar PVC card, but it's only showing "Print in Process" since many days, and UIDAI is not giving me any tracking number.

When I contact their email,...
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K
kushagara
from Jhansi, Uttar Pradesh
Sep 20, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Update related for aadhaar more than 3 month

Address: nandu colony ke pas shivaji nagar jhansi

My self kushagara i updated a request in june for update but its not getting updated and i have not getting any help also...
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K
kushagara
from Jhansi, Uttar Pradesh
Sep 20, 2023
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Update related for aadhaar

From last three month my adhaar is not updated...
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K
kushagara
from Jhansi, Uttar Pradesh
Sep 20, 2023
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Update related

I am trying and waiting for my adhaar from last 3 month but not able get updated my uid number is 0651111880835120230621133529...
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M
mukeshsharma865
from Sohna, Haryana
Jul 9, 2023
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100+ days and still Aadhar Updation not processed SRN S1372463004000

Address: Unit No. 6-1104, The Serenas Signature Global, Sector-36, Village Dhunela, Sohna, Distt. Gurgaon, Gurgaon, Haryana-122103

It has been 100+ days since I applied for update in address of my Aadhar vide SRN No. S[protected] Dt. 19.03.2023

But so far, neither it has been approved nor rejected.

I am fed up chasing aadhar team on #1947 but not solution.

Please help to get my application either rejected or approved....
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D
diff_2013
from Pune, Maharashtra
Jun 4, 2023
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Myaadhar website does not work

For last several days I am trying to access myaadhar uidai website.
The initial login screen is displayed. I enter my details and OTP.
Thereafter it tries to connect to tathya uidai wesbite and fails

The login attempts go on for 5 minutes and then the site hangs
Sometimes it just says backend error.
This site is poorly designed
Please fix the issues on priority....
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E
Excel_nd
Apr 15, 2023
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Order Aadhar PVC Card not received

I have paid payment successfully of Rs. 50/- for Order Aadhar PVC Card on dated 21/03/2023. But after 25 days still status is "PRINTING IN PROCESS" on UIDAI website. As per the rules it must be printed in only 5 working days.
My SRN No. is S[protected]
My Receipt No. is 88924478
Kindly solve my issue and send me Aadhar PVC Card at the earliest.
Attached status details for your ready reference.
Thanking...
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D
Dks🙏
from Muzaffarnagar, Uttar Pradesh
Feb 11, 2023
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Address not updated after 6 months

Address: Delhi
Website: uidai.gov.in

My Aadhaar Address is neither updated nor the request is rejected. I m helpless. Can't do anything. Please help.
My SRN number is S[protected].
Customer care is doing nothing. Aadhaar center is also not helping. Please update my Aadhaar address....
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R
roquibul7
Feb 9, 2023
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Wife's address transfer verification is not even started

Respected sir,
0n 20th January 2023 i submitted my wife's (Sadia Afrin) change of residential address on UIDAI website from local UIDAI centre ( SRN : S[protected]. But unfortunately, until now, no verification is started by UIDAI ( it showed, they are facing some technical issues). Therefore, sir, i request you to kindly take fast action against their inactivity in this matter....
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