Unique Identification Authority Of India [UIDAI] Customer Care
Unique Identification Authority Of India
Customer satisfaction rating: 3%
Submit a Complaint
408
COMPLAINTS

Unique Identification Authority Of India [UIDAI] Customer Care

Unique Identification Authority Of India

Website:
TwitterFacebookYoutube
Address
Government of India, 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus
New Delhi
New Delhi District
Delhi
India - 110001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
50
down
46

Phone:
Phone:
up
58
down
21
up
25
down
16
up
11
down
3
+91 40 2311 9911  [Hyderabad]
up
15
down
8
+91 40 2311 9266  [Hyderabad]
up
11
down
8
up
11
down
8
+91 17 2271 1947  [Chandigarh]
up
5
down
3
up
7
down
5
up
9
down
7
up
9
down
9

Customer satisfaction rating
3%
Complaints
408
Pending
0
Resolved
14
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Unique Identification Authority Of India [UIDAI] related photos (69)

Unique Identification Authority Of India [UIDAI] Complaints & Reviews

Sort by:

Unique Identification Authority Of India [UIDAI] — aadhar enrollment delay

 kushagra upadhyay9639 on Aug 13, 2019
Name - kushagra upadhyay
I have applied for aadhar and has not received it yet when i try to find my eid (Enrollement-id) in lost section of aadhar it shows multiple record and i havent received my aadhar since 40 days + i applied for aadhar on 2 july 2019
At 13:34:20 as i do need my aadhar for my placement in a mnc bec it is being asked as identity proof plz do help me find a soluction...
Complaint comments  Read comments Complaint category Other

Unique Identification Authority Of India [UIDAI] — srn not send for online address update

 Arulmanian M on Jul 29, 2019
Hi

This is arulmanian m[protected]. Using the option request for address verification letter (https://ssup.uidai.gov.in/ssupAddressPin/pinGenerate.html), on[protected] logged into the update portal to complete step1. Entered all required credentials. But even after step2 address verifier consent is successfully completed, did not receive confirmation message or srn to the registered mobile number.

Without srn cannot not proceed with address updation. Customer care are not able to assist and get the srn. The aadhaar portal should display srn in the page along with...
Complaint comments  Read comments Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — not showing town/post office correct of pin code-244251

 kosar abbas on Jul 23, 2019
Dear sir,

i change my old district name with town name but portal not showing of my town/post office in portal for pin code-244251 so i requested you kindly update and help as soon as possible because i am facing the issue of my passport apply process due to old district name.

Regards,
kosar abbas
addaar no[protected]

correct address:-
49, bangla
town/post-nowgawan sadat
district- amroha
state- uttar pradesh
pin code- 244251

nowgawan sadat not showing after filled of pin code-244251...
Complaint comments  Read comments [1]Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — neither the website is not working nor the customer care number nor the app

 Nibedita patra on Jul 22, 2019
Hi team,
Just wanted to highlight being the most used and essential website which is used by almost 95% of indians, the below website for aadhaar download is not working at all.
https://eaadhaar.uidai.gov.in/
Neither the customer care number, nobody picks up the call.
Neither the chat service
Nor the maadhaar app in smartphone.
None of the above services are working.
As i have updated the new address and received confirmation message from uidai 2 days back, that now i can download the e-copy from the above link. Since then i am trying to download...
Complaint comments  Read comments Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — date of birth updation rejected 3 times

 kamal dass on Jun 17, 2019
I have requested for dob update 3time it's rejected all the time shown "updated age gap is more than allowed limit" I called customer care enrollment office no response urn=[protected], 03/06/2019, 17:24:12
Urn 2:[protected], 22/05/2019, 15:09, 46
Urn3=[protected], 13/06/2019, 12:21:46
Plz do needful help for updating. It's very urgent to me now but I didt get a resolution from anywhere even in akshaya kendr they are asking to do one more they even know what is updated age gap as shown in the description.. Very poor service...
Complaint comments  Read comments Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — adhar card of my old age mother ( 90 years)

 amisha121267 on Jun 14, 2019
Since last 8 month I have send you so many mail to concerned department for the issue of Aadhar card but we received their story type reply your case no.[protected] has been assigned to the concerned department. Once it is resolved you will be intimated by an email on the same with difference case number every time I send reminder to them bu till today their assigned case number not solved by them. Please help...
Complaint comments  Read comments Complaint category Municipal Corporation

Unique Identification Authority Of India [UIDAI] — date of birth corrections

 Selvi H on Jun 3, 2019
The date of birth in my aadhar card is not correct. So I went to the aadhar center to update my date of birth from 07/10/1989(wrong) to 07/10/1988(correct). But when I checked my update status online I saw following status "updated age gap is more than allowed limit" although the difference is only one year. 

My update request number is[protected] dated 17/05/2019 10:35:50...
Complaint comments  Read comments [1]Complaint category Employees

Unique Identification Authority Of India [UIDAI] — date of birth correction in aadhar

 ektakumar on Jun 1, 2019
The date of birth in my aadhar card is not correct. So i went to the aadhar center to update my date of birth from 06/10/1981 (Wrong) to 06/12/1981 (Correct). But when i checked my update status online i saw following status "updated age gap is more than allowed limit" although the difference is only two months.

My update request number is 2017/79710/66742 dated 11/05/2019 10:04:04. I am facing lot issues because of this as i am unable to link my aadhar with pan and also with uan due to this....
Complaint comments  Read comments Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — my aadhar card not updated two time

 [email protected] on May 27, 2019
Hello sir Maine aapne Aunty ka Aadhar Card 2 bar update Karaya lekin Vo log update nhi kar rahe hai jab ki mera Sara sporting documents Bara hai Mujhe name or Date of birth sudharvaane tha jiske liye main nivas or Pension oder letter (central Government) bhi Diya tha or Birth certificate bhi Diya hun lekin sudhar nhi Ho raha hai or customer care vale bhi javad nhi de rahe hai... Bolte fir Se corrosion kijiye Mai paresan ho Gaya hun mere aunty ka pension ruka huva hai...
Complaint comments  Read comments Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — aadhar updation token line

 Chetan Nagori on May 25, 2019
I have to change my name on my aadhar card and address also so i visit aadhar centre but they told me to come on next day at 7 am to collect token and then u will get a chance to change your aadhar updates on next day i came to aadhar centre at 6.45 am but office is closed i have been waited here for 3.5 hours but office is still close its being 9.00 am government offices are still close...
Complaint comments  Read comments Complaint category Municipal Corporation

Unique Identification Authority Of India [UIDAI] — application for wrongly updating aadhar card

 Shyam989 on May 21, 2019
My name is shivangi sunder. I hereby want to say that hdfc bank paschim vihar opposite to radisson hotel outer ring road whose location id is 3895. The bank has wrongly updated my aadhar card and is not correcting it everyday they make silly excuses and are passing days. My several work has been pending due to delay in updation of aadhar card. Please take further actions against it.
Ph no.[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Unique Identification Authority Of India [UIDAI] — request for address change on aadhaar card [Resolved]

 Praj85 on May 16, 2019
I have requested for address update for my aadhaar on 13th may 2019, and the urn generated for the request is: 0000/00574/69308 while checking status its still showing as: "your request has been verified and awaiting approval." its been one month i was trying through aadhaar card center but it didn't happen.

Request you to please provide an update on the same as i have to apply for change in pan card as well as for my passport.

Appreciate your help regarding this....
Complaint comments  Read comments [1]Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — aadhaar team is failure to update date of birth details

 Darma35 on Apr 14, 2019
Aadhaar Team is failure to update Date of birth details of my mother, we have given Dob change request on 04/03/2019 time 12:03:21, URN no:- 2710/03200/09047 but till now they have not change the DOB details, So Iam requesting their higher autority people to please do the neeful for this issue.   Replace all...
Complaint comments  Read comments [2]Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — dob correction submitted in regional office after updation rejected

 Vivek Chandra1974 on Apr 5, 2019
My self, vivek chandra submitted documents for date of birth correction in regional office lucknow as i belong to uttar paradesh.in which my aadhar no.[protected] was submitted on 27/03/2019 and today while checking in uid's site it shows updated age gap is more than allowed limit. When i call to coustemer care 1947 he spoke me that it was rejected and again u have to visit the regional office. Kindly, look into the matter asap as i m working government employee and not have such more leaves to visit and rectify the dob correction in my aadahar. I should be thankfull if you resolve my problem asap.
Complaint comments  Read comments [1]Complaint category Employees

Unique Identification Authority Of India [UIDAI] — mobile number linking with aadhar card

 [email protected] on Mar 30, 2019
It's offline now and make it online asap to make us feel digital india in reality. I'm trying to search the online facility to add mobile number to adhar but it appears that india is still choosing offline mode to make itself digitalised. Why don't you provide this online facility at the comfort of our home. Offline process takes a lot of time and is not favorable for us being dreamy of digitalised india....
Complaint comments  Read comments Complaint category Internet Services

Unique Identification Authority Of India [UIDAI] — date of birth correction

 Venkateshwarlu Medari on Mar 29, 2019
Date of birth is incorrect in my aadhar card and age gap is more than 6 years. I have applied for the updation in regional office hyderabad, with the urn. 0005/50016/00597 on dated 25/03/2019 11:03:34 and i check the status on 29/03/2019 it is showing updated age gap is more than allowed limit, i called to toll free 1947 they told it is rejected please tell what to do...
Complaint comments  Read comments [1]Complaint category Job & Career

Unique Identification Authority Of India [UIDAI] — dob is not updated

 deep cheema27 on Mar 27, 2019
Date of birth of my mother is incorrect on her aadhar card and age gap is more than 5 years. We have applied for the updation in regional office chandigarh, with the updation request no. 0003/80822/00058 on dated 14/02/2019 and it has been more than 1 month and not yet received any changes on my mother's aadhar. We have visited twice in regional office but every time they said wait for 1 month and this time they said wait for another 3 months as it is manual work and takes time. I have also contacted on toll free number regarding this issue. They advice me to visit again at regional office and lodge...
Complaint comments  Read comments Complaint category Family & Relationships

Unique Identification Authority Of India [UIDAI] — aadhar not updated

 munnisinha on Mar 24, 2019
My enrollment id is 0664/20221/45549 and i have applied for change of dob of mine on 12/12/2018 at 11:36:53 but it is showing that updated age gap is more than the prescribed limit. Please do check the same as i have given my pan details also and i need it very urgently to e-verify my income tax return return since it is required in my son's college....
Complaint comments  Read comments Complaint category Education

Unique Identification Authority Of India [UIDAI] — adhar dob update facility is not available if dob difference is more the 3 years with original, need to go to different city.

 Mitu Sahu on Mar 18, 2019
Hi team,
This is mitu sahu, my mothers (Prabhasini sahu) adharcard has a wrong date of birth.
The difference of the adhar card and the original is more then 3 years.in local adhar centers (Berhampur, odisha) they are not changing. When i checked with the customer care
They are telling to come to hydrabad which is far from my place, and she cant go alone.
Is this is the process to harass the people, why cant change in the local center.
To change the dob she should go to hydrabad to any other city.
What is the solution, let me know if any way. Or she wont...
Complaint comments  Read comments [1]Complaint category Government Organizations

Unique Identification Authority Of India [UIDAI] — aadhar card name change

 jamitkumar42 on Mar 16, 2019
I had my name incorrectly mentioned in the aadhar card. I have visited twice to hinjewadi post office to change the aadhar card name and address. Both the times i returned empty handed.
On first day the person on counter said me to come on 12 noon. The next day i was stopped at the gate stating that only 15 people are allowed in a day. I spoke to the person in the gate and he said me to come on this monday again and i am not sure whether it will be done on that day as well.

I need my aadhar updated as required for my passport visit on 02nd april'19. I don't know what to do...
Complaint comments  Read comments Complaint category Job & Career

Recently Discussed

12 days ago
Unique Identification Authority Of India [UIDAI]
not showing town/post office correct of pin code-244251
Unique Identification Authority Of India [UIDAI]
application for wrongly updating aadhar card
Unique Identification Authority Of India [UIDAI]
request for address change on aadhaar card
Unique Identification Authority Of India [UIDAI]
aadhaar team is failure to update date of birth details

Featured Complaints