Bangalore Electricity Supply Company Limited [BESCOM]

Bangalore Electricity Supply Company Limited [BESCOM] — bangalore electricity supply company limited [bescom] waste customer care bescom 1912 helpline and very bad team leaders helpline

ganil

from Bengaluru, Karnataka

Address:	Bangalore Rural, Karnataka, 562114
Website:	Indian consumer complaints forum

Hello bescom management,

I need to bring your kind notice regarding how helpline 1912 customer care associates receive customer and register customer complaint

Today i have called helpline number 1912 3times
1) 4 am
3) 4:05 am and
4) 4:10 am,

3 times call disconnected without taking my complaint and they will receive call and they will keep on hold, then they will disconnect without taking complaint

I need to inform bescom management regarding 4 points

1) associates will not speak properly, night time they always sleep and team leaders also waste, even they will full sleep condition while speaking to customers???

2) very bad team leader (Mr. Lokesh) working in helpline 1912 (He is very rude when i was in call today with him)

3) i don't know whether they will do quality check will be done from your end or not???

4) there is frequent power cuts in my area of k mallasandra, hoskote bangalore every day and whole night there is no power and
No one takes action and even responds to the customer care numbers very poor service and very bad response

5) very worst or bad service customer care and team leaders

Will bescom management will take action or not??? About these kind of service giving to customer?

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Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.

May 04, 2018

Updated by ganil Hello bescom team,

There is frequent power cuts in my area of k mallasandra, hoskote bangalore every day and whole night there is no power and no one takes action and even responds to the customer care numbers very poor service and very bad response???
2) very waste aee and ee in this location (Hoskote taluk 562114) i dont know they working or not???
3) whenever we call this numbers they wont receive call and there is no response ([protected]), i think this person official mobile phone he thought that is personal phone, very waste person???