Bangalore Electricity Supply Company Limited [BESCOM] — BESCOM Bill Paid Twice

Address:560075

I paid BESCOM Bill through HDFC BANK/PAYTM and since the first transaction failed I paid it again. Hence it has been paid twice.
Bank has informed that the first transaction was actually successful hence request BESCOM to refund the amount
Here are details.

1) Transaction 1- From HDFC Bank

17 Dec 2016 [protected]-PAYTM Bank Ref[protected] 17 Dec 2016 682.00

2) Transaction 2 from HDFC Bank

17 Dec 2016 [protected]-PAYTM [protected] 17 Dec 2016 682.00
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Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
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Comments

Payment made to customer ID [protected] twice for the amount INR 1112. The payment was made with two payment gateways - bill desk and IDBI. Can you refund the second payment from IDBI?
Thanks.

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    Bangalore Electricity Supply Company Limited [BESCOM] Phone
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