[Resolved]  Bangalore Electricity Supply Company Limited [BESCOM] — bill calculation is incorrect.

Dear bescom,

The bill calculation is incorrect. As reading was not done in april, but the amount for the april bill was generated as the average of the previous bill, we have paid the amount online. But in the current bill, i see the paid amount is been reduced. What i do not see is the reduction of the units for which we have already paid the amount.

Now the new bill is been generated for the units consumed from march, which of course most of the units are charged in slab 4 which costs more. Reducing previously paid money will not help as we are being charged more for slab 4.

Please look into the matter.
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 13, 2020
Complaint marked as Resolved 
Information was incorrect. Sorry for inconvenience
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Electricity Supply Company Limited [BESCOM]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    760
    Pending
    0
    Resolved
    186
    Bangalore Electricity Supply Company Limited [BESCOM] Phone
    +91 80 2287 3333
    Bangalore Electricity Supply Company Limited [BESCOM] Address
    BESCOM Corporate Office, K.R.Circle, Bangalore, Karnataka, India
    View all Bangalore Electricity Supply Company Limited [BESCOM] contact information