Bangalore Electricity Supply Company Limited [BESCOM] — frequent power cuts - mahadevapura

Address:

Mahadevapura, Bangalore, Karnataka, 560048

This is the worst electricity company i have seen in all my life, i stay at ashraya layout, mahadevapura and there are frequent power cuts during the day and night as well. These power cuts are for hours together.
Any time i call 1912, they say they do not have any idea why there is a power cut. I have also highlighted this issue to ae of my sub division but even he doesn't seem to care about this issue much.
I am not sure what is the other way to escalate this issue and make sure we get continuous power.
To my wonder and after so many power cuts, i get a huge bill.
Worst experience ever with bescom, they do not care about the public not do their job seriously.