Bangalore Electricity Supply Company Limited [BESCOM] — neglecting to remove debris leftover from clearing tree foliage | |||
Last month when it rained heavily, parts of a tree outside my home needed to be chopped to make room for the electrical lines on our street. The debris or leftover parts of said tree was left lying on the side of the road. When the BESCOM officials overseeing this activity were asked to dispose of the debris, they claimed it was not within their jurisdiction. This incident occurred a month back. The debris is lying on the side of the road which also happens to be in front my home. I have reached out to the concerned engineers on duty at the BESCOM office. Two weeks after the incident, I have also lodged complaints in the BESCOM application, this was followed by a call asking me for details to be furnished to open a request. The person on the other end of the call assured me that someone from the office would turn up to resolve it. After which when there was no response, I lodged a complaint with the BBMP Sahaya portal twice, both of which have been miraculously CLOSED but the debris has remained untouched. The officer assigned for said complaints deflected my complaint quoting that the BBMP is not authorized for such an activity and he will forward this complaint to the relevant officials. The officer has henceforth not picked up any of my calls. This gross negligent attitude towards the complaints from the public has led me venting my frustration on this complaint board. If anyone has any idea on who to contact, I would appreciate some help. Was this information helpful? | |||
Bangalore Electricity Supply Company Limited [BESCOM] customer support has been notified about the posted complaint. | |||
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