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Bangalore Electricity Supply Company Limited [BESCOM]

Bangalore Electricity Supply Company Limited [BESCOM] — Physical bill received but not reflecting in bescom portal, unable to pay online

For last 6 months I am receiving physical bill, but the bill is not reflecting in online bescom portal. I am not able pay bill via bescom online portal.
My RR number is PNEH33236. Can we have resolution for this.

I have to physically visit bescom office and pay the bill.
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    Bangalore Electricity Supply Company Limited [BESCOM] Phone
    +91 80 2287 3333
    Bangalore Electricity Supply Company Limited [BESCOM] Address
    BESCOM Corporate Office, K.R.Circle, Bangalore, Karnataka, India
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