Bangalore Electricity Supply Company Limited [BESCOM] — very bad bescom sub division hosakote and bescom helpline

Address:	Bangalore Rural, Karnataka, 562114
Website:	bescom helpline

Hello Bescom Management,

There are frequent power cuts in my area of K Mallasandra, HOSKOTE BANGALORE every day and 13th Aug 2017 Whole night there is no power and
no one takes action and even responds to the customer care numbers Very poor service and very bad response

1) Many times they will cut the phones not responding to customer query
2) Customer care associate when they receive calls also but they will keep call on HOLD More than 5 Mnts and they don't speak properly also
3) Bescom team leader are Mr.Pradeep and Mr. Guruprasad when we inform to them, regarding call disconnect and not response properly
team leader will confirm that will take action but finally (ZERO) response
4)Aug 13th Night i called bescom helpline 1912 more than 10 times their is no USE
5) Finally customer care associates they don't how to receive call and what are things needs to
ask customer when they want to register complaint, they need training as per my knowledge

6) Please check from this number [protected] how many dockets as register in last 15 days

7) Aug 13th Dockets i have mentioned AHK1BXJL94, AHK1BXJL79 AND AHK1BXJL53

8) Mr. Murali AE ([protected]) very bad, i don't think he is working in bescom ?? completely watse person ..

from BESCOM but the monthly charges are more when compared to other states.
How is it even possible to charge the customers that heavily when they can't even provide proper power supply.
There is not even one day without power cut for less than 3 hours.

Are we living in a city or a village?
Are we living in a city or a village?
Are we living in a city or a village?

Very Worst or Bad service ever seen when compared to any other city

Will bescom management will take action or not??????????? about these kind of service giving to Customer ?