Bangalore Electricity Supply Company Limited [BESCOM] — waste customer care bescom 1912 helpline and very bad team leaders helpline

Address:	Bangalore Rural, Karnataka, 562114
Website:	Consumer complaints forum

Hello bescom management,

I need to bring your kind notice regarding how helpline 1912 customer care associates receive customer and register customer complaint

Today i have called helpline number 1912 4times
1) 4:19 am
2) 4:21 am
3) 4:22 am and
4) 4:23 am,

3 times call disconnected without taking my complaint and they will receive call and they will keep on hold, then they will disconnect without taking complaint

I need to inform bescom management regarding 4 points

1) associates will not speak properly, night time they always sleep and team leaders also waste, even they will full sleep condition while speaking to customers???

2) very bad team leader working in helpline 1912 (He is very rude when i was in call today with him)

3) i don't know whether they will do quality check will be done from your end or not???

4) there is frequent power cuts in my area of k mallasandra, hoskote bangalore every day and whole night there is no power and
No one takes action and even responds to the customer care numbers very poor service and very bad response

5) very worst or bad service customer care and team leaders

Will bescom management will take action or not??? About these kind of service giving to customer?