Bangalore Elevated Tollway Private Limited — Wrong detection of Fastag at Electronic City Tollgate

Address:

5062 Sobha Dahlia, Green Glen Layout, Bellandur

Today afternoon I had a bad experience at BETL Elecronic City Hosur Road tollgate. I was going from Silk Board to Attibele. When I reached the barrier, the display suddenly flashed "Blacklisted" and refused to open. I told the attendant that my Fastag was active and valid. The attendant felt there may be inadequate balance in Paytm. I had to pay Rs 100 which is double. After passing the Toll, I stopped my car and checked my Paytm on mobile. There was adequate balance and Fastag showed ACTIVE. After short time I made return journey through same Toll Naka. My Fastag was detected correctly and I smoothly passed through. This problem needs yo be investigated by BETL Technical Team and sorted out. My car number is KA03NE3649 which is wrongly entered by the attendant in the receipt.