[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — 30 change not given by the conductor

Apr 16, 2019

Updated by G R Parvati Thank you for responding to my complaint. I have attached the photo copy of the ticket along with this message. Kindly arrange for the refund of balance amount. FYI I have Paytm account for my mobile no. [protected].

Thank you
Parvati G R
[protected]@hotmail.com

Apr 16, 2019

Updated by G R Parvati Dear BMTC

Thank you for responding to my complaint. I have attached the photo copy of the ticket along with this message. Kindly arrange for the refund of balance amount. FYI I have Paytm account for my mobile no. [protected].

Thank you
Parvati G R
[protected]@hotmail.com

Apr 18, 2019

Updated by G R Parvati Dear BMTC

No reply received from you after seeking photocopies of the bus ticket. Kindly conclude the matter quickly and refund the amount due to me. Please oblige.

Parvati G R

Apr 20, 2019

Updated by G R Parvati Updated by G R Parvati, Apr 16, 2019

Dear BMTC

Thank you for responding to my complaint. I have attached the photo copy of the ticket along with this message. Kindly arrange for the refund of balance amount. FYI I have Paytm account for my mobile no. [protected].

Thank you
Parvati G R
[protected]@hotmail.com

Apr 20, 2019

Updated by G R Parvati G R Parvati Apr 16, 2019

Thank you for responding to my complaint. I have attached the photo copy of the ticket along with this message. Kindly arrange for the refund of balance amount. FYI I have Paytm account for my mobile no. [protected].

Thank you
Parvati G R
[protected]@hotmail.com

Reply
G R Parvati's [Complaint's author] reply, Apr 18, 2019

No further action. Kindly arrange for the refund.

Thanks
Parvati G R

Apr 24, 2019

Updated by G R Parvati I travelled in bus no 15g from shastry bakery stop to majestic. I gave ₹50 note for a se citizen fare of ₹15. Conductor returned ₹5 & said he would give ₹30 at majestic. While alighting i had a leg cramp
I forgot to ask for change due to pain. I have the ticket with me and i have sent picture shots of the bus ticket as attachments to this complaint.
It is my earnest request as senior citizen to you to kindly help in getting back the balance amount from the concerned conductor of the trip. Thank you

I had made the above complaint and attached the image of the ticket as well.

But on April 16th there was the following message

Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response, Apr 15, 2019

Dear Madam,

Pl provide the photo copy of the ticket for further action.

Regard's
BMTC

Same day I sent the following message along with the ticket images attached and subsequently sent another reminder on April 18th

But till date no further action has been taken in this regard. Please help.

Parvati G R

Apr 25, 2019

Updated by G R Parvati No further communication from BMTC after re-sending photocopies of the bus ticket. Want to know the reason for delayed action and even acknowledgement to several reminders.
Please reply.

Parvati G R

Apr 28, 2019

Updated by G R Parvati No reply received to the complaint given

May 04, 2019

Updated by G R Parvati Sir

With reference to the docket no. BMTCC10229730 provided by you on 29th April 2019, I wish to state that the concerned depot authority has not contacted me so far and the refund amount hasn't reached me yet.
Kindly help.

Parvati G R