[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — bus conductor did not give the correct amount ticket and fine was collected by the ticket collector

Address:560100

Date: 01-aug-2107 morning: 8:35 (Silk board to wipro gate) (356 cw)
- bus number: ka 57 f 672
Me and my two friends got into the bus at roopena agrahara. I asked the lady conductor for three tickets and gave her 105 rs. She gave me thirty rupees and gave only the tickets for amount of 40rs. We could not check the tickets as there were bunch of tickets and bus was very crowdy. As soon as the bus reached the electronic city toll gate, ticket collector (One lady and one gentle man) came and asked us the ticket. Then we realised that the tickets were not properly given. That lady ticket collector asked us about the ticket and we asked the conductor to give the remaining tickets. She ignored us. That lady ticket collector understood that it was that conductor's mistake and she was telling to her in kannada that "i know you did not give the correct ticket". The lady ticket collector even after knowing that it was that conductor's mistake, took 500 fine from us and stopped somewhere one km after our office. They did not give us the receipt also for the fine.

Please take strict action against both the conductor and the ticket collector.
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Sep 2, 2017
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2017
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned line checking department to take action in this regard.
This is your docket no for your further reference bmtcc10199250.

Regard's
BMTC
Complaint comments 

Comments

Dear Concern,

I have lost the wallet on 30/07/2017 in 335e bus, in marathalli bridge, Bus left from majestic 13:30 or 13:45, I got in at st.josheph school .

I had very important documents Kindly help to get it
Contact Number : [protected] and [protected]

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