[Resolved] Bangalore Metropolitan Transport Corporation [BMTC] — bus/ I am complaining about the quality of the bus | |||
Hi sir/ madam, I am a regular commuter of nice2a bus which runs from uttaralli to wipro gate, electronic city. The quality of the bus was good till october. Later they changed the bus and the quality of the bus is pathetic, slow, rocking seats etc. The bus breaks down every 5days once and very irregular. As the return trip start from electronic city wipro at 7:10pm. It's difficult find alternative way of commuting. One more point to highlight is, as the bus runs on nice road and it's highly unreliable if it breaks down in the middle of the road, we will be stranded as the frequency of public transport is very less or neutral. This is not only my complaint. More than 200 people are suffering due to this everyday including bus crew. We have given complaint on this issue to depot manager and still no action taken neither we got any acknowledgement. It's painful to travel on the bus in the longer run. I would request bmtc to take a quick action on this and provide quality busses atleast on the nice road route. Thanks, Karthik Was this information helpful? | |||
Feb 12, 2020 Complaint marked as Resolved Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint. Verified Support Jan 07, 2020 Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response Dear Sir, BMTC regrets the inconvenience caused. Please provide vehicle number to check and take action in this regard. Regards, BMTC | |||
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