[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — conductor misbehave and slapped me and send me out from running bus

Address:Bangalore, Karnataka

I’m an engineering student in rv college of engineering. I stay in bayyanapalya. I travel to college by bmtc every time. I have student pass and the route is bayyanapalya - konanakunte cross-kengeri-rvce

And today 25/05/2019 at 4:20pm i took 378d bus from kengeri and conductor checked all the pass details and told me to get down from the running bus because it’s via konanakunte cross but i refused because i’m traveling to bayyanapalya only but which is direct instead of going through konanakunte cross.

I joined college 2 years back and i’m new to the area bayyanapalya where i didn’t know from bayyanapalya there is a direct bus to kengeri 378d while registrations for bmtc student pass. And from a month i’m taking 378d whenever i find.

Today conductor told me to get the bus pass with route bayyanapalya to kengeri directly and he will allow in his bus and because i refused get down he scolded me badly by taking my mother name and slapped me.

Who is he to scold me and slap me call my mother name, who has given him that bus ownership? And how can he talk to student like that as government employee.

This shame of you bmtc management because note:” he told me to get bus pass with the route bayyanapalya to kengeri directly. Have you alloted more 378d busses for me to do this? Where there is bus in 8:20am in bayyanapalya and at 4:30pm at kengeri which i can find”

During exam times how can the conductors do this to engineering students?
How can he raised his hands on me?
Please give me justice and tell me how can you resolve these technical issues??
If you tell i have taken wrong route bus. Is this the way you talk to people who are new to city? And is this a crime to travel to bayyanapalya directly through bmtc?

Complaint against: bus conductor
Bus details : ka 01 fa1707 diponumber-32 suryacity. Route number 378d

Bus pass no: bmtcs[protected]

Thank you. Please take action. Or do we have to meet you in bmtc head office with my mother and college principal?
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Jun 27, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Praveena,

BMTC Regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned depot authority to take action in this regard. Further this is your docket no for your further reference BMTCC10230703.

Regards,
BMTC
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