Bangalore Metropolitan Transport Corporation [BMTC] — conductor rude behavior, conductor didn't issue a ticket even after paying

Address:

Bangalore, Karnataka

Date : 15/10/2019
Boarding point : horamavu
Boarding time : 9-20 am
Route: itpl big bazar
Bus number : ka-57-f-1196

I boarded a bus to itpl big bazaar at 9:25 am at horamavu, the ticket costs rs.58, i paid rs.100 for the same at the time of boarding.
The same bus changes the route number at big bazaar to silk board (Route 500 na), i continued in the same bus to reach my final destination (Satya sai), the cost of the ticket from big-bazaar to satya sai is rs. 10.

1. The conductor did not issue a ticket from big-bazaar to satya sai
2. When we arrived at the destination - satya sai, the conductor refused to pay back the difference (Rs.32 : (100 - 58 + 10) and started abusing me for not tendering the correct change.
It has become an un-written rule these days that the conductors never bother to return the rs. 2, i asked him to just return rs. 30 but there was no stop to his rantings and he continued shouting at me.

I have been travelling in bmtc for over 6 years now in different routes but i have never faced such rude behavior by a conductor before. Please ensure that you take strict corrective measures against the conductor for not issuing the ticket and behaving rudely.