Bangalore Metropolitan Transport Corporation [BMTC] — conductor without ethics because of which I lost time and money

I boarded the bus with number KA 57 F 3469 from Ecospace. I had to go to Whitefield and since direct bus is not common from there I would usually get down at Marathahali. But since I saw it is a Kadugodi bus i asked the conductor if it goes through Whitefield. He didn't reply yes or no he just gave the ticket to Kadugodi bus station which costs 22 Rs. I wondered why he gave ticket to kadugodi and asked him again but he didn't reply again and behaved awkardly that is just smiling. Since the bus was not crowded or anything I'm sure he must have heard what i asked. When it reached Marathahali bridge at about 3pm people in the bus stop asked the driver if the bus goes to Whitefield and he said no. That's when I came to know it doesn't go throught Whitefield. I asked the conductor 10 Rs back to get down at Marathahali since from ecospace to Marathahali the ticket fare is 10 Rs and the 12 Rs he took from me is just unfair. But he wouldn't give no matter how many times I asked.Another girl also came saying the same happened to her but he paid no heed to both o[censored]s. I got down at Marathahali and checked if there were any buses available to Whitefield. Since there were none and that I was not feeling well I decided to go on in the same bus itself. But when I got down i had thrown the ticket out. When I came back in he noticed i was not having ticket and asked me to show the ticket. I told him i threw it out. Then he said then you can't travel. By that time the bus took off from Marathahali and I asked him then he had to give me 10rs when i asked. He handed me the 10rs but i didn't take it saying I asked at Marathahali and at that time he didn't give. After some time he asked again and I gave the same reply. Then he said I'll take the bus to police station and I agreed to that. By the way he behaved I felt he is doing this not just because he is not aware of the route but also to cheat others of their money and he is not afraid of the consequences. If he doesn't get the punishment he deserves he will go on doing this and people will start hating public transports because of people like him. Apart from the money I lost I had to travel double the actual distance. I hope necessay action will be taken.