[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — crew misbehavior & misguidance

Address:

Bangalore, Karnataka

I was looking for bus to kodathi gate from bangalore airport. When i enquired this to bmtc bus driver standing there he asked me to sit in the bus mentioned above. He told me that i will get a bus from jakkasandra to kodathi gate & convinced me to sit in his bus. I got a jakkasandra ticket worth rs 245/- from the conductor. Later when i checked jakkasandra in map, i realised that it is in the far from & in opposite direction from kodathi gate. I was fooled by bus driver just to get the seat occupied in the bus. Later i asked conductor to drop me any nearest location to iskon temple. He asked me where do i exactly want to go. This time i told him to get me any stop in core bangalore city. He laughed at me sarcastically & asked me again to tell him exact stop in bangalore city. I told him any stop near to iskon temple. He gave me multiple metro railway station stops. I watched in map & asked him to stop near mg road. But driver was so rude that understanding my intent of raising a complaint against them, he stopped the bus near diversion away from the stop. I am very much disappointed by the unethical, unprofessional & rude behavior of the bmtc bus crew. My money went in vain is another part. These kind of crew are responsible for corrupting bmtc image for any new traveller in the city. Please investigate & let me know at earliest. Also let me know about next level escalation details. Thanks.
Bus registration no:ka57f153
Date: 25/8/2019 time: 1-2pm