Bangalore Metropolitan Transport Corporation [BMTC] — i am complaining about a misconduct by bmtc police and bus staff of bus no. f3259

I was in tin factory on 2 sep at 1100am and had to reach bellandur. I asked the conductor of the bus f3259 that if it would go to eco space bellandur.. And he agreed and hence i boarded the bus. As soon as i boarded the bus i wanted to get the ticket and it is then when the conductor realised that it was the wrong bus i got onto and told
Me that i can get down in the next stop. Being new to the city i was not aware of the policy of bmtc i got down without the ticket..
It was then that i encountered the police and they asked me to furnish the ticket. I explained them properly what happened and asked them to talk to the conductor as well.. However they started unnecesary harrasing me asking me to get on to the bus and took a fine of rs.220.

My point here is being new to the city, i was not aware of the bmtc bus policy..
So bmtc should train their staff right to make their passengers aware of the correct code of conduct. Firstly the conductor misguided me to get onto the wrong bus and then when he realised i took the wrong bus instead of telling me the right way out, he asked me to get down in the next stop without taking the ticket.. Orelse i would not have had a problem to get the ticket for 5 rupees.

The harrassment i faced from the police who held me by my bag also is insane.. I really want to talk about it further and demand an hearing for this.
The challan no is 052863
Bus no. Is f3259
Was this information helpful?
No (0)
Yes (0)
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is registered and forwarded to concerned checking department to take action. This is your complaint docket number for your future reference-BMTCC10234687.

Regards,
BMTC
Sep 06, 2019
Updated by Claudia Gaslow
any update on this?
Complaint comments 

Comments

Any update on this? Its already been so many days...and this seems to a scam too and waste of time.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Metropolitan Transport Corporation [BMTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    49%
    Complaints
    2853
    Pending
    0
    Resolved
    1389
    Bangalore Metropolitan Transport Corporation [BMTC] Phone
    +91 80 2253 7596
    Bangalore Metropolitan Transport Corporation [BMTC] Address
    BTS Bus Depot Rd, Shanti Nagar, Bengaluru, India - 560027
    View all Bangalore Metropolitan Transport Corporation [BMTC] contact information