[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — irrespective behaviour of the driver ka01f9299

Hi,

I just personally want to file a complaint if you would really believe and consider respect is more important within people.

Bus no :ka01f9299

I boarded this bus from shivaji nagar, it shown as 300e krpuram when i boarded, everything was gone fine, suddenly he stopped the bus in ramamurthy signal as that is not his last stop i believe. One lady conductor started threatening all passengers to get down as if "we are all an accused in jail and she is a warden in police station".

As she threatened all passengers got down but i told that lady this is not your last stop she replied nothing and suddenly driver called me then i stood in front of him, he looks like old experienced driver that is why i asked him in polite way this bus has to go till krpuram. Then he started abusing me by his filthy words... Saying that"don't you have brains other passengers got down and why don't you get down", he said. When it just goes with an argument he starts his bus heading back to shivaji nagar. I told him to stop he is not stopping the bus till i end up with argument..

This clearly shows he is not ready to argue with me and so he started his bus. Which means he threatened or kidnapped. Finally i told him ill file a complaint he replied that you can't do anything to me and iam a government staff and nobody knows what i am doing here, indirectly saying that he can cheat the government and the people. There was no respect, no courtesy, tried to cheat me but i found it he is not accepting and told that bus number is 300 its not 300e so see properly. I clearly know and even swear that bus was 300e last minute he changed that.

I sincerely request you to escalate this matter to take serious action against this driver or to terminate his service.. It's good for we kind of passengers and even for government. Having this corrupted driver will not worth anywhere except in garbage or drainage. So please don't take this as normal. Its kind humble request.

Thanks and regards,
Kevin
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Feb 5, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2020
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint is already registered and forwarded to concerned depot authority for taking necessary action. This is your complaint docket number for your future reference-BMTCC10240997.

Regards,
BMTC
Complaint comments 

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