[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — misbehaviour by conductor

Address:Sarjapura signal to AGARA Junction, Bangalore, Karnataka, 562125

Hi team,

I would like to lodge a complaint against a bus conductor of bmtc (Bus details: ka-53 f-080) running between sarjapura to agara. This incident happened today[protected] around 4.0 - 4:15 p. M.

Bus driver was falling on women wantedly though the bus was moving very slow and no rush in the bus. I have asked him to give ticket for agara by giving rs.20. The actual price was rs.5, unfortunately i did not have rs.5 as i was carrying daily change and nothing change is left. Conductor shouted at me to get down the bus for not having rs.5. I tried pleasing him to take rs.20 as i did not have change with me.

I have shown him my wallet and bag to prove i really do not have change and asked him to take rs.20 if he has no change and give me the ticket. He rejected and asked me to get down and scolding in kannada.

I asked him, why should i get down while giving rs.20, he stopped the bus and shouting at me very loudly in front of everyone and forcing me get down the bus.
At last, one lady has given me rs.5 then he took that and gave a ticket.
Ticket: 262846, gg 251

The fact is, i have seen him having change in his hand and asking me to get down for not giving rs.5 instead of rs.20 by pushing my hand in front of public.
This kind of behavior i have never seen in our state and would like to go legally to make a police complaint to take him out of his designation.

I really would like to take an immediate action on this also requesting you to send me frequent updates on action plan or else i would file a case against him asap since the police station is opposite to our company, it will not take much time to file a case.
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Jan 9, 2020
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Complaint registered with docket no. BMTCC10239587, to concerned depot for needful action
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