Bangalore Metropolitan Transport Corporation [BMTC] — MisCoduct or Improper Behavior from BMTC Conductor [Route: 401, Vehicle Number: KA-53-F-0182]

MisCoduct or Improper Behavior from BMTC Conductor [Route: 401, Vehicle Number: KA-53-F-0182]

Hi,
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This is regarding the Misconduct or Improper Behavior from BMTC Conductor[Route No: 401, Vehicle Number: KA-53-F-0182] plying between yeshwanthpur and Yelhanka.Dated: 28th Oct 2020, around 12:30 PM

I boarded the above mentioned BMTC bus on 28th Oct 2020, from Yeshwantpur Bus stand around 12:30 PM. The driver was driving the bus very slowly (not even 20 KMPH) although there were no blocking traffic(this includes intentionally slowing the bus nearing the Traffic signal waiting it to turn red although with an decent speed the bus could have crossed before the next red Signal). When I asked the Conductor why the bus is driven so slowly as it is causing inconvenience to all of the passenger in the Bus and also it is causing inconvenience to other vehicles on road which had to overtake this huge vehicle and on an narrow lane, the Conductor started yelling at me and said "they will drive like that only as they have one hour time to reach the destination and it is upto their wish on how they drive" and also when i said i'll complain regarding this, the conductor said go ahead and call them i'll talk to them. This is rediculus and an intolerant response.

This isn't justifiable at all in the interest of BMTC commuters and others vehicles on road, why should the BMTC commuters and other vehicles on road needs to be impacted(Get delayed in reaching their respective stops) due to this more than expected overall trip duration graned to that BMTC route. In case the driver feels he could reach the destination much before the trip duration that should be ok, he should ensure he drives with a normal speed(not below average speed) only and reach the destination and the only thing he should take care is to start the next trip from the destination when the next trip duration starts, rather than causing a delay for all commuters and causing nonsense to other vehicles on road.

I would like to hear from you on what mitigation plan you have for the concern raised and also what action will be taken on the rude behavior from the Conductor(They have no right to yell/shout on commuters). A proper public behavior training is a MUST for such conductors. I here by await for the reponse at the earliest.[mailto:[protected]@gmail.com]