[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — no buses in peak hours 8.15 to 9.50 am between hebbal to itpl via hoodi direct route buses since june 2018

Since last week of june 2018, no volvo ac buses are plying in the direct route hebbal to itpl via hoodi in the peak hours between 8.15 to 9.50 am. There were good frequency of buses (1 bus every 7 minutes) in that route in 2016, slowly all the itpl direct route buses were removed in 2017 mid year (By june 2017) and set of new route buses with boards - "itpl back gate"buses were introduced. Passengers who need to reach itpl cannot board these buses, since, if they get down in the big bazaar signal (Last stop before the bus takes back gate route), this signal is already too much congested a very narrow junction, here no bus is willing to stop, since they woulg be already stranded in traffic before reaching the signal, thus as said earlier neither normal bus nor volvo bus, nothing stops here.
Passengers who got off that stop are traumatised to walk through that entire narrow stretch since no bus is willing to stop in that crowded junction, then why do we have that stop, for whose sake we have that, if buses dont stop there? Why at all we have a stop there?
Added to this now since last one month (June 2018) the very few itpl direct route buseses (I bus every 30 mins) and the complicated -"itpl back gate" buses frequency is greatly reduced.
In the peak hours between 8.15 to 9.50 am, only one itpl back gate bus is running, which is causing great disappointment to all the stranded passengers.
The route which is already heavyly jammed, added to that now this new theme of no direct buses to itpl in the peak hours is causing too much inconvinienece for the passengers who rely greatly on this bus for their daily travel.
When enquired today with the conductor of the "itpl back gate" bus which came to kalyan nager stop at around 10.00 am) we learnt that ll the buses are cut off in this route since there is not much revenue. Is this a joke? Wherein passengers are already traumatised by the daily traffic in this route, added to this all the peak hour itpl volvo buses have been cut off.

Can the bmtc kindly look into this issue and solve our daily commuting crises and make arrangements as previously to allow the itpl straight route volvo buses to ply in good frequency in the peak hours between 8.15 to 9.50 am n the hebbal to itpl route.
Thanks in advance.