[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — not giving stop in the bus stop prescribed

Address:560059
Website:BMTC

Dear sir/ ma’am,
I’m the resident of dubasipalya, kengeri, bangalore. Everyday many people like me work in various places of bangalore, uses bmtc bus as a commutation. Everyday it’s hectic to get the bus in our stop during morning peek hours. Many buses plies in our route, few buses won’t give stop in dubasipalya bus stop, kengeri. Bangalore. On 12/06/2018 at 7.45 am, the driver of bus no. 230/a, bus depot no. 21 from bettanapalya to kr market route, won’t stop the bus in any of the stop on his way, especially he won’t stop the bus in dubasipalya stop and this is his normal routine. He drove the vehicle so fast that the passengers couldn’t reach the bus. I suggest to give him ksrtc bus long route driving, so that he could easily drive without stopping at any bus stop. Even earlier i complained about the same and received the acknowledgment for the same and also you people stated that problem is resolved but the problem still persists. This inversely affect the passengers where they are forced to travel in private bus. Nearly 20 passengers in this stop travel in this route every day. It’s a great loss for government as they miss the passengers and do profit for private vehicles. You have to consider this problem seriously and take immediate action on this driver as he is breaking the rules by not stopping the bus in the prescribed bus stop allotted on his way. So that the mistake should not repeat further.
I hope you do the needful and this won’t repeat further.
Expecting for the reply after immediate action taken.

Regards,
All the residents of dubasipalya.
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Jul 22, 2018
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2018
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Madam,

BMTC Regrets the inconvenience caused your complaint has been registered and forwarded to concerned depot authority to take action against the erring crew and also instruct the crew to stop the bus at all authorized bus stops. and this is your docket no for your further reference.BMTCC10215829.

Regard's
BMTC
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