Bangalore Metropolitan Transport Corporation [BMTC] — rude behaviour of bus conductor

Bmtc bus no. Ka 01 f 8574
401m which moves from yeshwanthpur to kengari.
I used to travel from nelamangala to mallathalli (Dr. Ait college).
While applying for student bus pass i gave goraguntepalya as place of change over, but the bus conductor of above mentioned vehicle refused me from traveling in the bus from gotaguntepalya, in spite of me showing the bmtc application form about place of change over..
Above all the was very rude and taking very badly..
One of the worst conductors, i have ever come across. Just unfit to serve as public servant..
Is that the way to speak with passengers, i don't understand why this conductors hate students, are they allowing us to travel for free??

I hope u guys will take necessary actions...
I don't want bmtc to lose its reputation due to such conductors
And teach conductors to behave properly...

Hoping authority will at least reply for my compliant...