[Resolved]  Bangalore Metropolitan Transport Corporation [BMTC] — unethical locking up of girl student in bus by inspector during inspection.

Address:NO 1255 1ST BLOCK 2ND CROSS HAL 3RD STAGE, 2nd cross, Bangalore, Karnataka, 560075

My daughter studying now in 2nd puc had taken a bmtc student bus pass in august 2018 which is valid for 10 months. Today on 27th may 2019 when my daughter was coming from college, at shivajinagar bus stand two inspectors came for checking. They rudely told my daughter that the student pass was invalid and they locked her in the bus alone by closing both the exit doors. My daughter was frightened and called me and i had to come to her rescue from these men who had locked her by making an online payment to the inspector account number for rs.200.00 as i was far away. Repeated requests about the validity of the student pass and that if given a challan, i will pay the next day fell in deaf ears. They said they will not allow my daughter to go until payment is received. She was locked in the bus till the payment was made to the inspectors bank account. Sir, when she got into the bus, she had shown the bus pass to the bus conductor and they had allowed her to travel. Even in the morning the bus conductor seen the bus pass and they did not say it was invalid. So it was not my daughters fault. If they had told the pass was invalid, she would have bought a ticket. Now the following questions: 1) how can the inspector lock a girl student inside a bus asking everyone else to get down? 2) when the conductor did not find anything wrong in the bus pass and had allowed my daughter to travel then how these inspectors found it wrong? The name of one the inspector is shekarappa mobile no.[protected]. The fine pr no.022990 dated 27.05.2019. Please take action against these two inspectors who had locked my daughter alone in the bus with only these men inside.
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Jul 4, 2019
Complaint marked as Resolved 
Bangalore Metropolitan Transport Corporation [BMTC] customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Bangalore Metropolitan Transport Corporation [BMTC] Customer Care's response
Dear Sir,

BMTC regrets the inconvenience caused. Your complaint has been registered and forwarded to concerned Line Checking department to take action in this regard. This is your docket number for your future reference BMTCC10230735.
Further this is to inform that School and PU Student Pass validity is only upto 31st March of every year. Only Degree/Diploma/PG student passes are valid at present.

Regards
BMTC
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I was driving down to Indiranagar, Bangalore on my scooty when suddenly a bus (KA 53B 4863) came from behind in an unimaginable speed and was almost about to hit the scooty. It was not an empty road, and quite a few vehicles were there on street. I request you to kindly take action against the bus driver.

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