Bangalore Water Supply & Sewerage Board [Bwssb] — amount not yet credited rr no.se319656

I hv made a payment of rs.1, 061/- on 23.10.2018 in respect of the above rr. The payment was made by debit to my credit card no. Xxxx xxxx xxxx 7209on 23.10.2018. The payment was successful but your server failed at the time of successful. Hence, the amount is not credited to above rr till today. Pls look ino the matter and arrange to credit immediately.