Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care
Bangalore Water Supply and Sewerage Board
Customer satisfaction rating: 2%
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1493
COMPLAINTS

Bangalore Water Supply & Sewerage Board [BWSSB] Customer Care

Bangalore Water Supply and Sewerage Board

Website:
Address
Cauvery Bhavan
Bangalore
Bangalore District
Karnataka
India - 560009

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1678
down
778

Customer satisfaction rating
2%
Complaints
1493
Pending
0
Resolved
23
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Bangalore Water Supply & Sewerage Board [BWSSB] related photos (339)

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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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[Resolved]

 VijaRaj on Jun 26, 2020
Sanitary chamber overflowing due to the direct connection given to chamber by neighbour.

It is ongoing since jan 2019. Every 3-4 months, issue of overflowing either on the road or in the culvert happens. Despite addressing it, no action has been taken till date. Kindly help us. We all neighbours are suffering due to this negligence. Please investigate and look into the matter.

Thanks
Complaint marked as Resolved 2020-07-01 10:18:03
Issue is resolved
Hi,

I received a message from your team that the complaint has been forwarded to the BWSSB team on Friday(June 26, 4.51 pm).I have also raised a complaint in the BWSSB website and the complaint number has been forwarded to the respective engineer through whats app as the number was shared by the BWSSB team for highlighting the issue.I have shared it and awaiting for help from BWSSB.It will be great if the issue could be looked into as it has been ongoing since Jan 2019.

Thanks.
June 29, 2020

Spoke with the worker from BWSSB, wont be able to come today due to personal work.Spoke with the exec engg, he informed that online complaints wont work, we need to give written complaint only then he can do something.Now going to submit the written complaint.

This is how it works, for someone's fault, we should spend our time, energy which drains us physically, mentally.

Thanks
I hope someone is reading these updates from the BWSSB team.

Thanks
June 29, 2020:

Went to Bagalkunte, BWSSB office.Handed the written complaint letter to Asst Exec Engg.Awaiting resolution from the BWSSB team.

Thanks
June 29, 2020,

Engineer Kumaraswamy asked us to send a copy of the submitted written letter to him through whatsapp.Shared the letter with him.
Complaint comments  Add a commentComplaint category Neighbours

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     Udana Bai on Jun 24, 2020
    In seegahalli fortius water escape apartment a huge apartment which leaves their drainage water to oustide of building which stinging a lot they leave a whole building drainage water stored near my house a place a small rain water ditch was made this apartment people leave their water and its store's lot of water every day my house sting and lot of mosquitoes and my compound wall falled due this water. Why drainage water is left outside the building every day morning to night very stinging we are suffering here please help us
    Complaint comments  Add a commentComplaint category House, Apartment Rental

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       imran sameer on Jun 20, 2020
      Dear sir please send the people who can resist us from this blockage it has filled in the house from 8days still not resolved please look in to the pictures


      Blockage in main connection
      Complaint comments  Add a commentComplaint category Other

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        Bangalore Water Supply & Sewerage Board [Bwssb] — Failed transaction- Amount debited.

         Viswanath G.R. on Jun 18, 2020
        I have paid the BWSSB bill of Rs. 571/ on 12th June 2020. The details are given below:
        Operator Reference Number PT01TBQPBA4R
        Complaint comments  Read comments Complaint category Government Organizations

        Bangalore Water Supply & Sewerage Board [Bwssb] — Arrears

         Mohana Murali Gurunathan on Jun 13, 2020
        During the lockdown period, i did not get the bwssb bill. When i saw in paytm, i found that the bill has been generated and...
        Complaint comments  Read comments Complaint category Municipal Corporation

         Harsha Harshith Kumar on Jun 12, 2020
        Hi sir no water in still 4 months, very poor peoples stay in location. Pls sanction water.
        Complaint comments  Add a commentComplaint category Neighbours

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           Harsha Harshith Kumar on Jun 12, 2020
          Sir we don't have water in bangalore still4 months. Pls solve this problem
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             jithu vijay dazz on Jun 12, 2020
            Hi sir,

            I stay in an appartment in bangalore. There are 4 families. Waterbill is not seperate. It is common for all. But i was not there for 3 months. I have not used water for 3 months. But obviously i have to pay for the fixed amounts like meter charge and so on. I want to know in the bill, which is the amount that is corresponding to the usage of water. What is meant by arrears in that?
            Complaint comments  Add a commentComplaint category Other

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               ateeqahmedm on Jun 3, 2020
              Reg: "no water due to poor pressure"/ rr no: n-333163/40-232

              Respected sir,
              With due respect i request you to resolve the issue of very poor water pressure to my home since february 2020 (Bwssb[protected].
              I have complained the issue several times to area authority, the official visited the spot also, but no solution till date.
              Request your assistance in this regard to solve the problem as soon as possible.
              The bwssb officials not in mood to fix the issue, instead advise us to change the line & lower the level to get water, they say all other residents get water only your home is having the issue, the same dialogue they are saying to our neighbors also.
              The matter need to be escalated to the highest authority & fix the issue at the earliest.

              Address:
              No.18, 3rd cross, sulthan palya, hanumanthappa layout, r. T. Nagar post, bangalore:560032.
              Complaint comments  Add a commentComplaint category Municipal Corporation

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                 Rekha vr on Jun 1, 2020
                Hi,

                This is with regards to the sewage problem that we with our neighbour house. Chamber water is over flowing and none of tenants or owner is taking action.

                It is stinking very badly and we neighbours are having such an issue and can't step out.

                Please look into it and take action.
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                  Bangalore Water Supply & Sewerage Board [Bwssb] — Corrupted employees [Resolved]

                   Navyaqueen on May 28, 2020
                  The following employees who work in the BWSSB of mahadevapura, By mistakely some charges has been mentioned in the Bill to...
                  Complaint comments  Read comments Complaint category Government Organizations

                  Bangalore Water Supply & Sewerage Board [Bwssb] — bwssb bill of may 2020 does not take into account an amount of rs:866/-

                   torma on May 18, 2020
                  Rr no: se318790/k-50, domestic consumer no: 36154,
                  Bill no: se[protected], dated[protected].
                  This bill was actually...
                  Complaint comments  Read comments Complaint category Government Organizations

                   bhushan99 on May 13, 2020
                  I have been handed over BWSSB bill of RS.10, 491/- with a consumption of 2, 14, 000 litres. we are a small family of 4 people staying i the same house paying monthly bill of Rs 300/- to Rs 400/- only. The BWSSB has resorted to hike up the bills unethically to loot from the public during the tough covid times.


                  exorbitant bills
                  Complaint comments  Add a commentComplaint category Municipal Corporation

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                    Bangalore Water Supply & Sewerage Board [Bwssb] — excess billing

                     Raghuraman Thadagam on May 7, 2020
                    My rr no. Se299163 / t1-203
                    Bill no. Se[protected] dt.03.05.2020 is for two months consumption, as the earlier bill reading...
                    Complaint comments  Read comments Complaint category Unauthorized charges

                    Bangalore Water Supply & Sewerage Board [Bwssb] — cmc water connection

                     msrikantmba on May 4, 2020
                    I am resident of rajeshwari layout, 1st main, 4th cross, jinkethimanahalli, varanasi. This is a extended layout (4th cross...
                    Complaint comments  Read comments Complaint category Utility Services

                    Bangalore Water Supply & Sewerage Board [Bwssb] — illegal water supply from residential borewell from 6am to 3 am

                     kolyasp on Apr 27, 2020
                    We are staying in btm iv stage (Dchalli 1st main road) regret to inform the illegal activity day & night happening in the...
                    Complaint comments  Read comments Complaint category Neighbours

                    Bangalore Water Supply & Sewerage Board [Bwssb] — monthly bill is very huge for water consumption

                     Ranjani TV on Apr 24, 2020
                    Reg: rr number: s-531825

                    Hello,
                    For the above mentioned rr number, the water bill is coming huge since...
                    Complaint comments  Read comments Complaint category Government Organizations

                    BWSSB — monthly bill payment not updated in website

                     Kalyanasundaram Sankaran on Apr 23, 2020
                    I have cleared my. Bwssb april bill for water consumption for rr no n-101524 through mobikwik payment portal. The bill nois...
                    Complaint comments  Read comments Complaint category Utility Services

                     Janardhan MK on Apr 21, 2020
                    Hi,

                    Suffering from Stinking smell from Rajakaluve since 1 week. As sanitary water getting leaked into Rajakaluve and the water stuck there without flowing.
                    Kindly fix it.

                    Number: [protected]


                    stinking smell from rajakaluve
                    Complaint comments  Add a commentComplaint category Municipal Corporation

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                      BWSSB — additional amount during lockdown

                       Mohammed Afrose on Apr 18, 2020
                      I do not have borewell in my premicess and when i took connection the engineer also checked. And in previous bills also s....
                      Complaint comments  Read comments Complaint category Government Organizations

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