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Bangalore Water Supply & Sewerage Board [BWSSB] Complaints & Reviews

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Updated: Apr 7, 2026
Complaints 3458
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Bad 😕 It seems that Bangalore Water Supply & Sewerage Board [BWSSB] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Bangalore Water Supply & Sewerage Board [BWSSB] reviews & complaints page 22

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S
Sreevidhya b s
Jul 29, 2022
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Hello,
This is Sreevidhya. From 3A Cross Saptagiri Layout 2nd main somanna garden Vidyaranyapura Bengaluru 560097.

It has become a major unresolved issue on our line every 2 days a week. Water is mixed up with drainage waste & even the colour is changed. Complaint filed locally, inspection is also made by the concerned b we see no results. The expense incurred on cleaning the water storages & buying the commercial tank water can't be continued for long. Problem persisting since 2 weeks now. Plz decide upon resolving the problem of respected citizens immediately. (If not resolved ASAP, legal action is intended to be taken by the residents.
Thank you
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    Shirly Mathew
    Jul 29, 2022
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    Address: 1815 2nd cross Prashanth Nagar T Dasrahalli

    There is no water supply for the last 3 days at 2nd cross prashanth nagar T Dasrahalli Bangalore 560957. As no cmc water is provided since 2 years total depends on bwssb water. Borewell charges are paid in water bill but no service is available. There is no proper coordination from cmc authorities. Kindly look into the matter immediately and provide the water . Thanks
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      sarankumarc
      Jul 29, 2022
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      Address: 1st main road, bachappa layout, B.narayanapura, Banagalor-560016

      Hi Sir, There is an overflowing sewage on the road n Bachappa layout 1st main, B.narayanapura since 15 days. It would be nice if you could repair it as soon as possible to avoid any kind of accidents. The water is flowing on the road causing inconvenience to all the commuters and nearby residents. This is in the 1st main road, bachappa layout, B.narayanapura, Banagalor-560016
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      This issue still not resolved. Drainage water flow on the road causes problems to the people. @bwssb please resolve the issue asap
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        Kavitha Jayakumar Commerce
        Jul 29, 2022
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        Address: 219, 13th Cross, 29th Main, BTM 2nd Stage, Bengaluru 560076

        Since 23rd July there is no water supply to my house and also to a few of the houses in our street. Few houses are getting water at very low pressure. When enquired with the valve man there seems to be some water leakage near 11th Cross road 29th Main BTM 2nd Stage and water is being wasted there and hence there is no water supply to the house. Have logged a complaint 20018316 through Namma Bengaluru app on 26th July and also called the JE and made the complaint over phone. Had logged one more complaint BWSSB[protected] at the BWSSB site. Also called the call center 1916 to escalate. But there is no action yet Tried calling AE and JE again today 29th July but no response Don't have water supply for past 10 days around and lot of water is being sent down the drain and wasted. Request to get the leak fixed and restore the water supply.
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          S
          Shirly Mathew
          Jul 29, 2022
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          Address: 2nd cross prashanth nagar T dasrahalli bangalore 560057

          Please send water as no cmc water is provided in this lane 2nd cross prashanth nagar T dasrahalli bangalore 560057. The borewell charges are paid in bwssb bill but no service almost 2 years. Kindly do the needful.
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            M
            MONICA SOLANKI
            Jul 28, 2022
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            Leakage of drain in 23/1 ranga Rao Road, shankarpuram( behind state bank of India) . Bangalore 560004
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              R
              Roshan 09
              Jul 28, 2022
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              Here @ Manjunatha layout Thanisandra Main Road banglore 560077 chamber is overflowing, it’s unbearable please clear this .
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                S
                Sunil d jain
                from Bengaluru, Karnataka
                Jul 28, 2022
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                Address: 20 Ganigar pillanna lane Cottonpet cross Bengaluru 560053

                Cauvery water is not coming in our lane
                From past 3-4 days.
                Due to which we are facing drinking water problems
                I request to resolve at the earliest
                Thank you
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                  A
                  anand kg
                  Jul 27, 2022
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                  Address: NO 176 1ST MAIN 1st CROSS KEMPEGOWDA LAYOUT LAGGERE

                  Dear team am located here bengaluru laggere here drainage blocked our street line. Kindly slove the issue as soon possible it is my humble request..

                  Thank you.
                  ANAND G
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                    punithify
                    Jul 27, 2022
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                    Drainage overflow
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                      RAVI VELVANADAN
                      Jul 27, 2022
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                      Address: #41, MD homes 7th cross sree ramanjeneya nagar uttarahalli

                      Hello sir, my name is Ravi and staying in apartment and every month we are been charged higher fee for S.C for borewell charges, can you please look into it and solve
                      consumer number 67006, RR NO S-145686 & bill no S[protected].
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                        M
                        megag
                        from Bengaluru, Karnataka
                        Jul 27, 2022
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                        Address: Near Balmuri Ganapathi Temple

                        BWSSB has taken up replacing the sanitary line at Gayatri nagar, while digging the have broken the water connections to neighours around Balmuri Ganapathi temple on 11th main, D block, Rajajinagar, which affected water supply in the locality. Please immediately fix the broken connections asap.

                        Also request to arrange for tanker water supply till the connections are restored and regular water supply is available ...it could for 2-3 days.

                        Appreciate the quick support.

                        Sub-division: NW1
                        RR No. W-288856/K6-303
                        Consumer name: Bhaskar A

                        Address: 2671/28, 2nd Stage, 11th main, D block, Gayathrinagar,
                        Rajajinagar 2nd stage, Bangalore - 560010.

                        Thank you,
                        Regards
                        Bhaskar A
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                          P
                          [email protected]
                          Jul 25, 2022
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                          I paid my BWSSB Monthly bill on June 17, 2022.
                          MY RR # is: SE139697 in the name of Mathias. I am a domestic user of BWSSB's services.
                          The Bill number is SE[protected], Amount paid is Rs. 785
                          This amount is NOT credited in July's Bill Statement. Instead it shows as arrears in this Bill.
                          Pls see attached online receipt of the transaction.
                          Pls make sure the matter is set right at the earliest.
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                            H
                            hariharan.s41
                            Jul 25, 2022
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                            Hello
                            I have paid my BWSSB June 2022 bill twice. I request you to please refund me one of the amount which got debited.

                            Below are the details

                            Customer Name GIRISH .B S.C.SHYLAJA
                            RR no: n-340988

                            Bill 1st paid date - 14th July 2022
                            Bill 2nd paid date - 19th July 2022

                            I have also attached the screenshots of the bills.
                            Thank you
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                              M
                              mhraichura
                              from Bengaluru, Karnataka
                              Jul 25, 2022
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                              Address: Swasti main road. Shanti nagar. Ward 117, Bangalore, Karnataka

                              2-3 months back Bwssb repaired a big man hole right on the main road at Swasti road - Shanti nagar ward No 117
                              But again it has opened up and losing danger to the vehicle users
                              Immediate attention to b paid and this portion to b closed and asphalted simultaneously.
                              It is opp Grand super market
                              Near mutton shop on Swasti road
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                                Prithvi55
                                Jul 23, 2022
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                                Address: 55 JALADHARSHINI LAYOUT, NEW BEL ROAD BEHIND NANDINI DELUEX RESTURANT

                                MY RR # N-310667
                                I made a payment of Rs.15, 861.00 on[protected] by net banking.

                                However, the amount has not been credited till today, why?

                                I will appreciate it if you could credit the amount to my RR number n-310667.

                                Regards,
                                PRITHVIRAJ
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                                  Ranjitharajagopal
                                  from Bengaluru, Karnataka
                                  Jul 23, 2022
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                                  Address: Krpuram

                                  I was asked 12000 just to convert from non domestic to domestic.. the area was just 300sqft and had only 1 floor.. they were like the hosue is now 2 floors including terrace u need to pay 12000 … how can they ask us to pay so much without explaining how it can so much for a very little place… two hundred times they call in a day to get the payment done so that all the process happens in 1 day..
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                                    I
                                    Imran00011470
                                    Jul 22, 2022
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                                    Water valve man didn't letting water

                                    Address: 258 4th cross bm layout vinobha nagar kadgondanahalli bangalore

                                    The water valve man of our area didn't letting water specifically in our lane because he wants bribery from us please solve this problem as soon as possible
                                    Thank you.regards Mohammed Imran....
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                                    khan mansoor
                                    Jul 22, 2022
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                                    Hello sir, i live in bamboo bazaar area in Shivaji Nagar. This is a complaint against the officer who is in charge of water connection. Earlier the water used to come every alternate day without any interruption. Nowadays even if he opens its only for a few hours. And when we complain he says its our fault. We need to save water. Although there have been no official record of water shortage, yet this person is denying us the basic right of water.
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                                      gurudathgm
                                      from Bengaluru, Karnataka
                                      Jul 22, 2022
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                                      Address: 2312 8th block Sir M V layout, Muddinapalya

                                      Rs.411/- 19/06/2022 not accounted
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