Bangalore Water Supply & Sewerage Board [Bwssb] — BWSSB complaints portal is not sending complaint number

Address:Bangalore, Karnataka

BWSSB complaints portal has stopped sending the complaint number which usually comes as SMS for last one month. Due to this I'm not able to view the complaints raised and track as well nor there helpline 1912 is engaged and no one answers for raising complaints.
The BWSSB complaint portal url is
https://www.bwssb.gov.in
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    Bangalore Water Supply & Sewerage Board [BWSSB]
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    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
    Bangalore Water Supply & Sewerage Board [BWSSB] Address
    Cauvery Bhavan, Bangalore, Karnataka, India - 560009
    View all Bangalore Water Supply & Sewerage Board [BWSSB] contact information