Bangalore Water Supply & Sewerage Board [Bwssb] — No proper water supply

Address:11, 3rd Cross, Sir M.V. Nagar 2nd Block, Ramamurthynagar PO, Bangalore 560016.

Hello Sir/Madam,

I am writing to bring attention to the ongoing challenges we are facing with our water supply. My RR number is E-317316. Despite continuous efforts, I find it necessary to file a complaint regarding the unresponsive behavior of AE Anand Sajjan, whom I have been in contact with for over two years. Despite regular calls, our water situation has not seen any significant improvement.

As per the schedule, our locality is supposed to receive Cauvery water on Tuesdays and Saturdays. Unfortunately, we only receive water on Tuesdays, and that too for a limited two-hour period with very low pressure. Notably, our water bill has not exceeded Rs. 100 for the past couple of years. Despite numerous complaints and follow-ups with Jayaram, the chairman of BWSSB, a solution was provided by laying a separate borewell line and connecting it to our houses. However, the recent claim by the lineman that the borewell has gone dry raises concerns, which I find hard to believe.

I am requesting BWSSB to ensure an adequate water supply, with a minimum of 600 litres per household per day. Currently, it seems we are receiving only a fraction of that amount per week. The residents of our layout are becoming increasingly frustrated with the inadequate water supply. Furthermore, it is disheartening to observe excess water being supplied to Kowdenahalli, situated on the opposite side of the main road from our layout.

I sincerely hope BWSSB takes the necessary measures to distribute water more equitably among all households in our area. Your attention to this matter is highly appreciated.

My address is 11, 3rd Cross, Sir M.V. Nagar 2nd Block, Ramamurthynagar PO, Bangalore 560016.

Thank you for your prompt attention to this matter.

Sincerely,
Sujit Kambli
[protected]
Was this information helpful?
No (0)
Yes (0)
Feb 17, 2024
Updated by Sujit Kambli
The challenges persist, and today, on Saturday, February 17th, we are experiencing a complete absence of water supply. Our reliance is now solely on the lineman, Lokesh, who is anticipating a bribe of Rs200 from each household for ensuring uninterrupted water flow. Unfortunately, I find myself and few others targeted by both Lokesh and Anand Sajjan, the AE, simply because we refuse to comply with their demanded bribe amount. It is my sincere belief that individuals of such character should be replaced with employees who demonstrate honesty and high integrity.
Complaint comments 

Comments

It has been a decade since I lodged these complaints, yet there has been no discernible action taken. Two years ago, I was assured that a solution would be implemented within six months. Can we please adhere to the commitment made a couple of years ago and finally address and resolve this issue, or will we continue with inaction and receive unconvincing explanations?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bangalore Water Supply & Sewerage Board [BWSSB]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    3443
    Pending
    0
    Resolved
    223
    Bangalore Water Supply & Sewerage Board [BWSSB] Phone
    +91 80 2223 8888
    +91 80 2294 5114
    Bangalore Water Supply & Sewerage Board [BWSSB] Address
    Cauvery Bhavan, Bangalore, Karnataka, India - 560009
    View all Bangalore Water Supply & Sewerage Board [BWSSB] contact information