Banggood.com — refund of returned product

About orders 59110795 and 59111067, I returned them in one parcel with tracking number EM[protected]IN and the same has been delivered back to you as per the tracking status .Please confirm the status of my returned parcel and initiate refund.

I have been getting replies as mentioned below with no progress

"Dear Sumit sharma,

Thank you for your email.

About orders 59110795 and 59111067, we are glad to see that it is delivered on 27th, January.

We need to contact related colleague to confirm the matter and items.

It may takes some days, would you like to wait for it another week?

We will refund to you minus minus shipping fee

₹70.36 separatly after confirmed.

Hope for your understanding.

Best regards,

Betty

"

Please resolve the grievance And complying to your refund policies .