Banggood.in — My order is not yet received

Address:	China
Website:	banggood.in

I ordered an item from banggood under order number[protected] on 11/03/22.
According to the banggood the estimated delivery date is 02/04/22 - 07/04/22.
But i didn't received that product yet ( today 08/04/22 ) .
And there is no option to cancel the order.
But i don't need the order after 15/04/22.
But banggood customer care says they will going to deliver with in next 21 days.
But was disgusting behaviour from banggood.
I want my money back (full refund with the service charges).