Bangiya Gramin Vikash Bank — Payment not received by atm but amount deducted from my a/c.

Address:

GC,SARVAMANGLA TOWER,MANORAM NAGAR,L. C. ROAD,DHANBAD (JHARKHAND)-826001)

DEAR SIR
I processed the withdrawal of Rs. 10000 / -(TEN THOUSAND ONLY) from the ATM ID- N5151500, IOC PRTROL PUMP BURWADDA ROAD, DHANBAD on dated- 30/04/2021, 13:27:22 and the rupeeS did not come out from the ATM but my SB A/C NO.[protected] was only deducted from ₹ 10000(TEN THOUSAND ONLY), which I complained filled on 06/05/2021 in my branch Gobag, IFSC CODE- UTBI0RRBBGB. However, till date my ₹ 10000(TEN THOUSAND ONLY) has not been credited to my account.
so, I request you to please credit my ₹ 10000/- (TEN THOUSAND ONLY) money in my account.
RENU KUMARI
SB A/C[protected]
IFSC:UTBI0RRBBGB
ASANBANI HINDI PRIMARY SCHOOL, BHAMURIA, PURULIA(W.B.)-723121
MOBILE NO.- [protected]