Bank Lokpal — Fraud transaction of Rs 5,40,531/- from my saving account no.[protected] on dated 29.12.2022 between 14.00 Hrs to 14.30 Hrs.

Address:	Patel Nagar NEW MANDI MUZAFFARNAGAR
Website:	[email protected]

Subject: Fraud transaction of Rs 5, 40, 531/- from my saving account no.[protected] on dated 29.12.2022 between 14.00 Hrs to 14.30 Hrs. with the collusion/involvement of ICICI bank’s employees.

Dear Sir,

It is intimated that I am an employee in BSNL (AGM). My savings/salary account number[protected] is available in ICICI BANK MUZAFFARNAGAR for more than 15 years. At present I am posted at Mathura.
Yesterday, dated 29.12.2022, I surprisingly received a message at 14.05 hours that stated “ICICI Bank accXX345 debited with INR 49000/- on 29-dec-2022”. After that, I received the same message three more times due to which I immediately rushed to ICICI branch at Holygate, Mathura. The transactions kept on taking place even during the mean time and 8 more transactions have already occurred till I was able to contact the branch manager. 3 more transactions occurred as the branch manager was freezing the account.
The branch manager was also shocked since I received neither any OTP regarding the same nor opened any anonymous link for transactions, and yet a total of Rs 5, 40, 531 were deducted from my saving account no.[protected] in a total of 11 transactions.
The Branch Manager ICICI bank Holygate, Mathura provided me 2 complaint numbers-:SR[protected];SR[protected]
I want to bring to your notice that these transactions are not possible without the involvement of the employees working in ICICI bank. Please investigate the matter and punish the ones involved in it. You are also requested to take immediate actions and return my hard earned money since I need to submit my daughter’s college fees before the due date. I will be highly obliged to you.

Sincerely yours

(Atul Kumar Jain)
Ph no: [protected]
Email ID: [protected]@gmail.com