Bank Of Baroda — Amount debited from my account for upi transactions but still credited to customer account

Address:No 38 thazhathuvillai veedu chentarai

13th October amount debited thro upi 1149rs transaction. Amount debited from my account. But beneficiary didn't get amount already raised a complaint . Still they didn't respond. I asked to customer care. They told we don't know when will you get that amount. Because Limited access . They didn't transfer my call to backend team.
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    Bank of Baroda Address
    Suraj Plaza-1, Sayaji Ganj, Vadodara, Gujarat, India - 390005
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