[Resolved]  Bank Of Baroda — Complaint regarding failure of cash withdrawal from ATM

Sanjana Chandan Patil
Patil House No 41 V N
Purav Marg Sion Chunabhatti
Mumbai-400022
Date: 20.01.2023
To,
The Branch Manager
Bank of Baroda
Chunabhatti Sion -400022
Sub :- Complaint regarding failure of cash withdrawal from ATM
Ref :- Account no : [protected]
Transaction ref id :[protected] &[protected]
Respected Sir,
I am maintaining a savings account bearing no [protected] in your bank’s chunabhatti branch. On 16.01.2023 at 8:40 pm, I was trying to withdraw cash of Rs 20, 000/- (10, 000-10, 000) each from your bank’s ATM at Chunabhatti having ATM code no 6BCHUNAB01 & 6BCHUNAB02 respectively. But suddenly the machines went out of service and I could not receive any cash or receipt. However, immediately I received SMS regarding debit of the amount from my account.
Therefore, I kindly request you to look into the matter and credit back the amount of Rs 20, 000/- to my account at the earliest.
Kindly do the needful and oblige.
Thanking You
Yours Faithfully,
Sanjana Patil