Bank of Baroda Customer Care
Bank of Baroda
Customer satisfaction rating: 5%
Submit a Complaint
3255
COMPLAINTS

Bank of Baroda Customer Care

Bank of Baroda

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Address
Suraj Plaza-1, Sayaji Ganj
Vadodara
Vadodara District
Gujarat
India - 390005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1398
down
581
up
464
down
253
up
328
down
246

Mobile:
Mobile:
up
541
down
208

Additional info
Bank Of Baroda / Net Banking
Toll-free: 1800 222 227
Tel: +91 22 6789 2816

Bank Of Baroda / Credit Cards
Toll-free: 1800 225 110
Tel:
+91 22 2204 9979
+91 22 2283 1945
+91 22 2202 0630
+91 22 2283 2827
Fax: +91 22 2284 5239

Bank Of Baroda Corporate Centre
Plot No-C-26, G-Block, Bandra - Kurla Complex, Bandra (East), Mumbai - 400051
Tel:
+91 22 6698 5000
+91 22 6698 5004
Fax: +91 22 2652 3500

Bank Of Baroda Head Office 1
Suraj Plaza-1, Sayaji Ganj, Baroda - 390005
Tel: +91 265 236 1852
Fax:
+91 26 5236 2395
+91 26 5236 1824
+91 26 5236 1806

Bank Of Baroda Head Office 2
Baroda House, P.B. No.506, Mandavi, Baroda - 396006
Tel: +91 26 5256 3932
Fax: +91 26 5256 2445

View More Information...

Customer satisfaction rating
5%
Complaints
3255
Pending
0
Resolved
148
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Bank of Baroda related photos (669)

Bank of Baroda Complaints & Reviews

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Bank Of Baroda — refund not processed in my bank account.

 Himanshu9797 on Jul 16, 2019
I had made the payment on myntra on 24th June of Rs 2725 and immediately I had cancelled the order. The refund was initiated on 26th june but the refund is not reflecting in my bank account. I was asked to wait for 7-10 working days by myntra and 14 working days by Bank of Baroda but after waiting for these mentioned days I didn't received my refund. The reference number shared by the team is 747992091750030086661253. Please help me out and make the refund as soon as possible....
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — for payment debit account but not pay board site

 [email protected] on Jul 16, 2019
Sir i have apply to additional pepper i have done may payment and 950 debit in may account but traction not verified in Boar of School Education Haryana sit dare
Merchant Name: BOARD OF SCHOOL EDUCATION HARYANA
Merchant Ref no./Order Id:[protected]
Transaction ID: WL[protected]-23432233.
Transaction Amount: 950.00 INR
Transaction Date: 13-Jul-2019 22:16:28
Card Used: xxxx xxxx xxxx 0329
sir pls verified the my payment otherwise send my amount my same account...
Complaint comments  Read comments Complaint category Other

Bank Of Baroda — amount debited during atm transaction but not dispense cash

 Nandhu2728 on Jul 16, 2019
HI,

On june 30th, I made atm transaction of 3 times for Rs.10000 each.For the 1st amd 2d transaction i got the amount, For 3rd tranaction, amount got debited but the atm did not dispense cash.But in netbanking the the txn history shows invalid txn id for 1st txn and valid txn id for 3rd txn. till now amount not recredited. Kindly find the attachment foe more details and see below for txn reference number.

ATM/CASH/[protected]/XXXXXXXXXXXX6930 ===> 3rd transaction

ATM/CASH/[protected]/XXXXXXXXXXXX6930 ===> 2nd transaction

ATM/CASH/9513/XXXXXXXXXXXX6930...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — no refund made by bank

 Pradyumna Maharshi on Jul 12, 2019
I have made a transaction on 11 Feb 2019 for electricity bill payment through phonepe but it was failed and amount deducted and got a notification on screen that amount will refunded within 3 days but till now I have not received. I have made also many applications to bank and phonepe but no satisfactory reply received from them even though bank officials also not about the redressal process and charge back complaints. Many time I called to phonepe also no satisfactory reply I received. It costs my time my money and also bothered my situation...
Complaint comments  Read comments [3]Complaint category Banks

Bank Of Baroda — no rtgs done till now

 Chayondas on Jul 11, 2019
Hello i am durjodhan das from mumbai
My account number is [protected]
Zaveri bazar branch mumbai maharashtra
I had filled form for rtgs on date 10 july 2019
Today is 11 july 6.30 pm till now they haven't done there job
Very much disappointed
As said the lady that i have a tds to pay as today was the last day by 1 pm she said she will do it within 1 hr
Got a call from the person whom i wanted to send the money via rtgs
He said he didnt got the amount yet
So failed paying my tds today
Plz help
This isn't right...
Complaint comments  Read comments [3]Complaint category Banks

Bank Of Baroda — misbehave , false commitments and delay in loan disbursement

 Mohit Ralen on Jul 11, 2019
Dear Team,

This is to inform you that I have one Home loan account in BOB Sec 62 Noida Gen Next branch My account details are as below:

Mohit Ralen/Jyotika Rani
Loan account Number [protected]

This loan is against the Property Purchased at Blossom Logix Zest, Sec 143 and My unit number is C 1403. Till the year 2016 BOB was disbursing the Amount to my Loan account against this property and Later due to some issues with builder they denied to further disburse amount to Logix although this Project was approved by the BOB in the initial stage....
Complaint comments  Read comments [1]Complaint category Loans

Bank Of Baroda — payment / refund not received

 vishnuparamatma on Jul 11, 2019
Amazon had refunded an amount of rs.698.00 in my bank account on 6/15/2019 and that was supposed to be reflect to my bank account by 6/20/2019 as per their policies. Again and again i am calling the customer care of bob but no one is picking up the call. On[protected] i was luckily interacted with one of the representative of bob customer care and she said i will get the refund to be credit within 7-14 days after the refund initiated. After then whenever i am going to call the customer care,. It is now a long time and i haven't got my money back in my bank account.
Refund reference #[protected]...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Bank Of Baroda — wrong (less) amount credited in account

 AvinashSinha.09 on Jul 11, 2019
Dear sir,
My S B A/c No. is [protected] in Bank of Baroda, Chas branch, Bokaro, Jharkhand.

On 2nd July, 2019 I had deposited a cheque of ₹1, 50, 000 (chq no. 220230, SBI) Payee name:
AVINASH KUMAR SINHA. After clearing bank has credited my bank account by only ₹8, 452/-.Thus my account has been credited short by ₹1, 41, 548.

I am regularly visiting the Chas branch as well as Main branch, Sector 4, Bokaro to get this solved but they are unable to trace it and solve it.

Its really SERIOUS and I am really fed up.

Please...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — amount deducted from my account but payment still pending [Resolved]

 Taheramin on Jul 11, 2019
I want to refund my amount in my bank i make a transaction from phone pe app of amount 202.95
There transaction id : axi78718122f4784b009c445d9e863d028a
And it is debited from my account
Utr:[protected]
I want to refund my payment in my account
Please i request to u solved my problem and read all queries related to having my transaction i give all my details with my issue of payment....
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — short amount received

 Anish Sagar on Jul 10, 2019
I am anish kumar holder of bob acc-no - [protected] branch khora colony i did two transaction on 7th june 2019 by hdfc atm near sector 66 noida, 10000 and 9000 in both transaction i received only 13600 rs, so i raise the complaint against it but they only refund me 3600 and rest 1800 rs they are not giving me back after so many attempt i tried.
Do something...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — behaviour is not good of group d worker

 Bhavesh gautam on Jul 10, 2019
Dear sir/mam
i am a custmer of bank of baroda sunel branch dist jhalawar and i am a business man in this bank person and emloyee behavour is not good and talk to every custmer with bad language so i want to close my current and all faimly mamber saving account from bank of baroda beacuse group d worker is not permananet but he is very bad launguage and when custmer ask any advise so he talk to bad laungauge with him so pl;ease give me a best suggestion for this problem and when i am going to bank today pand ask with him to a advise so he use bad laungauge and other pramnent employye is say...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — credit card information not on cibil report

 Nikil Hegde on Jul 10, 2019
I have using (Previously vijaya bank) your credit card since 2018 march to 2019 may. But my credit card account details are not shown in my cibil report. My savings account number is [protected]. My pan number is abdph5672f. The account is in saibarkatte branch. I wrote to cibil about the same and they have asked me to contact the bank which i have done several times without any remedy. Thanking with regards, b nikil hegde...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bank Of Baroda — proper work nahi hona

 Sidd812 on Jul 10, 2019
Mera account bob bank me hai.
Baipass road near hdfc bank ke pass hai,
Jo ki nawabganj (Bareilly) 262406 me hai..
Mujhe apna mobile number change karana tha, joki mera nahi ho rha hai, mai pichle 6 months se bank ke chakkar lga rha hu, bank ka manager bhi mujhe pagal bana rha hai or usme jitne kam krne wale hai bo bhi..
Ameer logo ke bhut jldi kam krte hai..
Iss bank ka manager aur kam karne wale bhi bhut jada harami hai...
6 months se mera number change nhi kiya...
Aur manager to bat bhi nhi sunta hai hai bhaga deta hai sala......
Complaint comments  Read comments [1]Complaint category Banks

Bank Of Baroda — refund not processed in amazon wallet or bob account no. 0737010002538

 Varunendra Singh on Jul 10, 2019
Refund of 1078 rs is refunded from redbus on 29june2019. But it is not showing in my amazon account. Amazon has given me refund reference no. When i call customer care they are unable to resolve my problem.
My details are —
Account no. — [protected]
Email id — [protected]@gmail.com
Phone no. — [protected]
These are registered mobile no. With amazon pay and bank of baroda....
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — amount deducted from bank but order not placed

 RichaAgrawal on Jul 9, 2019
While placing an order on Amazon in Apr 2019, my payment was declined after a day stating "hard decline from bank". The amount was around ₹1600. I contacted Amazon and they told me that issue is from bank side. After that I have been contacting bank time and again with no response. They told me to raise an online complaint which I did, but the response says that the refund was transferred in my account in Mar itself, though I did transaction in April. With several visits at the branch, they told me I would get a refund on 3rd June but no sign of refund even till now. This has happened several...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — I am complain about pass book

 Haji Aju on Jul 9, 2019
मैंने बैंक ऑफ बरोड़ा में न्यू अकाउंट ओपन किया है इसका 2 डेट महीना हो चुका है लेकिन अब तक मुझे पासबुक नहीं मिली मैं जब भी आपकी ब्रांच में विजिट करता हूं आपके अधिकारी मुझे संतुष्ट जवाब नहीं दे रहे बोलते अभी तक पासबुक नहीं आई पासबुक मेरे...
Complaint comments  Read comments Complaint category Banks

Bank Of Baroda — confirmation regarding payment refund in my account

 Neelesh _rai on Jul 8, 2019
I had booked a ticket from Paytm app on 01/06/2019 which got cancelled on the very same day due to some issue and I got message from Paytm regarding the payment refund on the that day itself but when I crosschecked it with my bank account after some days the money wasn't credited to my account . I contacted Paytm customer care no Several times and even visited bank for the same and Paytm customer care told me that the payment was already made successful from their side the same day but bank has not confirmed it yet. I even contacted the management team of Paytm and had series of mail exchanges concerning...
Complaint comments  Read comments [1]Complaint category Banks

Bank Of Baroda — exchange of soiled note

 Sureshgali on Jul 8, 2019
Dear team,

Today i have visited bank of baroda panjagutta branch at 3:10 pm for exchange of soiled note the cashier in the branch says that the head cashier is on leave and says to come tomorrow for exchange when the same was enquired with the branch manager he asked to go to next in charge of branch and get it exchange it but i got same answer and moreover she says that the cashier who is sitting in the counter is not a regular cashier will exchange the note tomorrow once our head cashier comes and they give me free advice that i can exchange this note at any of nearest branch when...
Complaint comments  Read comments [5]Complaint category Banks

Bank Of Baroda — do not change to normal saving account

 Sunny98140 on Jul 8, 2019
Sir /madam
I am account holder of bank of baroda my name is sunny my account no [protected] my base branch is clock tower now these days i am transferred my account sol 0103 to 2574 now i am transfer to normal saving account but the bank staff member ask me this account do not change to normal saving account plz sir salutation this problm early
Thank you...
Complaint comments  Read comments [4]Complaint category Banks

Bank Of Baroda — loss of my credit card

 monesh sharma on Jul 8, 2019
My self swati sharma

3 mahine pehle mera bob ka credit card apply kiya aur fir ban gaya
Through msg and mail

Then after three months i didn't got my credit card yet

Mujhe rojana credit cards offers bhi aate hain

Bank ko complain karne par mera credit card nahin mila

3 mahine se chakkar kaat raha hun fir bhi bob response nahin deta

Mere credit card number “[protected] hai...
Complaint comments  Read comments [3]Complaint category Credit Cards

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