Bank Of Baroda — Amount deducted although transaction declined receipt recevied during atm withdrawl

Address:

380014

Sub: Deduction of ATM balance twice Dear Sir/Ma'am, I, Mr. DHRUVKUMAR BHARATKUMAR PATEL, having my A/c no. [protected] and ATM Card No. [protected] would like to bring to your notice that while trying to withdraw Rs. 7, 000 at NR. INCOME TAX BLD AHMEDABAD from BOB ATM at 7:47 PM as on 08.12.2015 my transaction got declined and I got receipt for the same but at the same time my balance was also deducted from the account. I have launched complaint using contact number [protected] and got compliant number[protected]. Your customer care representative intimated me the time period of 7 working days for resolving such problem. Further, I would like to submit that till now the balance shows Rs. 14, 000 lesser (Rs. 7, 000 being withdrawn by me after such failure on same date at 7:49 PM) and no further communication from your end through any mode I have received for such false deduction. It is my humble request to concerned authority to look into the matter and resolve the compliant as the time period being asked by bank is longer and the funds which are blocked may breach my commitments. Thanking you, Name: Dhruv Patel A/c no. [protected] ATM Card No. [protected]