Bank Of Baroda — amount not credited in my account

Gunjanmalhottra

from Delhi, Delhi

Address:

571/B, Jheel Kuranja, 110051

I was supposed to receive a payment from a merchant as i had returned a product. But the same has not been reflected into my account even after 74 days. The merchant has provided me arn id.
I’ve had a word with the customer care as well as base branch and submitted multiple complaints but no resolution for the same has been given to me.
Kindly help

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Bank of Baroda customer support has been notified about the posted complaint.

Apr 24, 2019

Updated by Gunjanmalhottra The disputed amount is INR 1999. I want to file a charge dispute. So that they can give me the necessary details else i will take legal action