Bank Of Baroda — Atm machine didn't dispense money and debited from account.

Address:

Ghaziabad, Uttar Pradesh, 201012

I am having saving account no. [protected] for the name of sanjay kumar saxena. On date 15th oct. At 13:44:27 withdraw the amount of rs. 15000/- from atm machine but the did not dispense the money and amount debited then at 13:44:44 again message received on mobile rs. 15000/- credited in the account. Then i tried on another machine, again atm did not dispense the money of rs. 15000/- and received the message rs. 15000/- debited from account at 13:45:28 and this time could not get it back and slip received stated that transaction declined. Then immediately i contact to branch manager the they suggest to lodge the complain on toll free no [protected] & [protected] but on both phones were responding that please try later due to technical problem. So it is requested look in the matter and arrange to credit the amount of rs 15000/- in my account at the earliest.