Bank Of Baroda — Atm relate/account debited but cash not received

Address:

768005

I, Dr.Rajendra Panda, a senior citizen and in relation with BOB since more than 35 years(as I am retired from Central Health services and worked as DDO of branches) also have fixed deposit at the concerned branch, am to inform you that on 28.09.15 as a token to keep the ATM card functional I tried to with draw one hundred rupees from the recycler machine inside the bank premises & account debited but cash not received.
• I, then again visited the branch on 2nd. November, 2015 and found no deposit of my money.
• After my inquiry the Senior Manager informed me that it under process and will be deposited but when he is not able to answer even he told me to write to head quarter of Bank Of Baroda.
• While I inquired about the position of my application it was thrown at a corner and not yet processed though submitted on 28th.October 2015.