Bank Of Baroda — ATM Related-ammout deducted but cash not received & misbehviour of the Senior Manager to a senior citizen custmor

Address:

768005

•On 28.09.15 as a token to keep the ATM card functional I tried to with draw one hundred rupees from the recycler machine inside the bank & amount deducted but cash not received .Immediately within minutes I informed the Senior Manager of the branch verbally who informed me to wait for one week, as automatically the money will be deposited to my account. • I, had to go to Delhi on official tour up to 17th. October, for which again I contacted the Senior Manager before leaving for tour outside and got the same reply. • After returning from the tour, on 28th. October’15, I enquired and found no refund of the money to my account for which the Chief Manager asked me to give a complain in a format and I complied the same. The Senior Manager informed me to come after 4 days. • It is to be mentioned here that the concerned clerk/Mr.Barik informed me that I should have given the complain same day, as they are maintaining the balance sheet even of ATMs and the situation was undecided. • I, then again visited the branch on 2nd. November, 2015 and found no deposit of my money. • After my inquiry the Senior Manager informed me that it under process and will be deposited but when he is not able to answer even he told me to write to head quarter of Bank Of Baroda. • While I inquired about the position of my application it was thrown at a corner and not yet processed though submitted on 28th.October 2015. Dr.Rajendra Panda. A/C No.[protected]/Debit Card No. [protected]/IFSC-BARB 0_ SAMBAL Branch Code-2559. Ph:[protected], 2520284, Mob: 91-[protected]