| Address: | Industrial Area Branch Madhav Nagar Katni MP 483501 |
Kind Attn: Shri Ak Singh (Chief Manager CSD, Bank of Baroda)
Honorable Sir,
Greetings of the day...
As you know well aware your system and in every email you are receiving already copy, on dt 21/12/2021 replying in email in regard of [protected]@rbi.org.in, already you have read all the previous complaints details in attached excel sheet (Documents of Manoj Kumar Dubey, which was provided by your bank to me), and all the complaints are closed in month of November 2020, without any concrete solutions. As Bank having no proper interest to solve the customer issue.
You are chief Manager in Banking, I am also Chief Manager in cement Industry, if in place of me, your money withdrawn by unauthorized means, you can Clarify to himself as I am standing in front of you people.
On dt18/02/2021your insurance company had been paid to me INR 50000/- against the fraudent transactions of dt 13/11/2020 to 14/11/2020, as on stating that, if hot listing of debit card would have been on 15th November 2020 Or before itself, further loss on 15th November could have been avoided (Branch letter ref. BOB/INDKAT/MISC/20-21/134)
Sir, I had been done debit card transactions of amount INR 10000/-on dt 12/11/2020, so how could have been hot listed this debit card, as card was functioning properly and no any issue came since 2017, as you know very well, I am also head of dept level person and know all safety and terms conditions of the debit card, so that how can hot listed the debit cards between 13/11/2020 to 17/11/2020 any date whether it may be13th, 14th Or 15th, 16th November 2020.
Is I was dreaming that unauthorized transactions can be occurred by the debit card in my account?. In which respect bank charge SMS facility and debit card maintenance, as soon as I was received message after transacting of 25000/-on dt17/11/2020. immidiately reached the branch acknowledged with transactions which would have been occurred on dt13/11 to 17/11/2020 and in between not a single message received as well as FIR launched, so how can hot listed the debit card on or before 15thNovember2020(Asked to your insurance companies and if you are unable send details of agency, I will fight with them)
As I had already suggested that since starting to incorporate email id, whenever any types transactions had been occurred, immediately email received to customer, as kotak and axis bank already implemented and receiving messages as well as emails both. In this system, if message servers escape the messages by any system error, same time email server will generate the occurred transactions e-mail and you and I can alert and immidiately hot listed the debit card.
This happen good for me as soon as received message on 17November, immidiately check the all transactions in connect aap and net banking and hot listed the debit card in 17/11/2020 and saved my hard hand earned money 71000/-otherwise it had gone up to 20/11/2020.Already bank has kept to itself a safer side, customes will care their own money . You can relise with putting your hand in your soul center of the both eyes👀, how you and your concerns are doing justice, just throwing ball here and there.
In this regards, I have written more then 75emails, tweets and Facebook message, actually my aim is not to heart anyone, because every soul in this universe is respectable, as a small corona virus🦠😷 is dancing to us. This is the situation of our outer body which is dancing💃 in name and fame.
All the PDFs and text, excel files are attached for your reference and may please requested to you for your need full action in this Regards ASAP.
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