Bank Of Baroda — Cash Stuck in Deposit Machine at Shivaji Marg, Hewett Road Branch

Dear Team,

This is so upsetting that my issue regarding cash stuck at the deposit Machine at Shivaji Marg, Hewett Road branch has yet not been resolved.

Seek your intervention and support –

I Aniruddha Pratap Singh, Acc Holder – [protected] at Gegaso crossing, tried depositing Rs 20000 ( Denominations as 2000 note x 10 ) in my above mentioned account on 26th May 2023(Deposit Date –[protected] Time – 20:48:46 PM), but due to some technical error the money got stuck in the deposit machine and neither I received the confirmation message of amount being deposited in my account nor on the deposit slip, then automatically a slip came out of DEPOSIT Machine stating to contact Branch Manager, I filed a written application to the branch manager on[protected] Complaint Date –[protected] where I requested that the amount Rs 20000 which got stuck in the deposit machine to be provided either in Cash or in the above mentioned BOB Account number, but till this point I didn’t receive the amount by any means, would request your attention on the same, the suddenly on 3rd June I received the message that the mentioned Complained number - DBFN[protected] has been resolved still I haven’t received the amount, then how is the issue resolved,

When trying to reach the branch manager they are saying that they will update in few days and later said that they can't do anything I need to contact my Home Branch where I have my account, I contacted them also but they are also saying that they can't do anything as the amount was deposited through deposit machine at Shivaji Marg, Hewett Road Branch and now I am in a situation where I am just following with both branches and getting no support from either of them.

Also I wrote a mail to all the Bank of Baroda Officials but still there has been no response, Would request your intervention on the same and help my issue getting resolved.

Please try to understand that RS 20000 is a huge amount for me your little attention could surely help me and I will be very grateful.

Thanks & Regards,
Aniruddha Pratap Singh.