Bank Of Baroda — FD neither renewed nor credited followed by misbehaviour

Address:

Sultanpuri Majra , Delhi

I’ve made a Fixed Deposit in your bank which matured on 28/08/2021. It was neither renewed which used to take place automatically till now, nor it was credited to the account as of now.

We have visited the nearest branch to enquire about the same to staff which directed us to Mr. Rupesh Kumar, Branch Manager, Sultanpuri Majra but there is still no constructive response from there side.
on further visit he told us, more like challenged us to complaint about him on the website.

The staff was highly disrespecting and incorporative to the extend that they refused to attend the client. We are highly disappointed with this incident and as of a customer since 2005 we ask you to kindly look into this matter and take strict necessary action.