Bank Of Baroda — i complaining to bank that they did not refund my amount now it's around 2n half months completed but still not refund my amount n

I order from swiggy on 18th june and my order has cancelled and my amount also deducted but swiggy refund me on same day but my bank did not refund me in my account and i was calling continuously to them and asking me about my refund and they say they don't know anything even i talk to my bank branch they say they did not receive any such amount after that i again contact with swiggy and ask all the details they gave me all the details and even they told me to talk to branch or customer care but after contact with customer care of your branch did not support me and they are mindless and they don't know anything i don't know why you guys not given any proper training to them i want my 146 rupees refund problem is from your side not from swiggy because on same day they return my refund but you are bank did not refund me in my account