Bank Of Baroda — manager of the branch not able to handle the work properly

Address:

415301

Hello, i am a customer of your bank of baroda atpadi branch.in this branch for the past many months, the work is not carried out in a disciplined and mannerable way. The manager hardly works or stay in the bank for most probably three to four days. He takes a leave and leaves customer in disdainful conditions. Moreover he talks in disrespectful and mocking style, though he pretends to be talking in low voice. His way of working is very disgraceful and pathetic. He is not able to complete a work in a given period of time. Whenever a customer complains, they give a excuse of work load and always say that the work is too much and we are only three to four members in the branch and so we are not able to handle the work. The height of the manager's negligence is such that the work which should be done most probably in a week's time is not even completed in three to four months time. They take their personal leave and no replacement is present because he thinks that he is working in a rural area and so he considers that no one is going to look at him. I being a old customer of the bank, being an educated and qualified man, now after so much of hardships and their improper behaviour, trying my best to bring in notice of the concerned superior authority their negligence, misbehaviour and their mockery style of talking to customer's. I may be a small customer of your bank, but i feel disgraceful at the work carried by the manager especially. So an inquiry into his mischieveness should be taken and the cctv footage should be seen by higher authorities whomsoever is concerned about what i have discussed above. Because the way the mirror does not lie in the same way the cameras will open their stragies. Hoping for the co-operation from your part as earliest as possible.