Bank Of Baroda — Misbehaves

Dear Sir/madam
I am an existing customer of your bank at this branch. As I went to the Bank to close my account but the Branch Manager misbehaves with me. Then he told me to deposit some amount and also made a nominee.
After that, he said this will be processed later not today and one of the staff was keep telling me not to come at this time. You should visit in the morning. As I am a teacher or whosoever, it's up to me when to visit the bank in between 10am-4pm period.

Name- Sunil Dutt Singh
Account NO-[protected]
Branch Name - Sultanpur Up