Respected Sir/Madam, My parents are very old customer of BOB. Last year we opened a new Fastag account but every time there is problem in recharging it, the employee who is responsible for solving fastag issue is not at his seat at most time, he is busy in marketing. Any other employee dont know how to operate Fastag. Today also when I went to BOB Chittorgarh Senthi branch for Online Fastag recharge problem but the employee was not on seat. Other employee told that he has gone in marketing come after 1 hour. When we again went to bank after 1 hour then the security guard misbehaved very badly and does not allow us to get in the bank. We told him that bank employee told us to come after 1 hour to solve online Fastag recharge issue but again misbehaved and he was so overconfident to say that you can also complain about me here is the complaint no. He behaved so rudely with my parents.
I request you to take strict action against him as early as possible otherwise I will complain in consumer court.
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