| Address: | Thane, Maharashtra, 401208 |
Missing amount from my account
Dear Sir,
I Mrs. Asiya Mazhar Siddique Having an account with BOB
A/c no # [protected], Vasai West Branch Since last 2 years.
The Reason Being Mailed is to inform you that on 19/04/2017 i wanted to withdraw Rs. of 24, 000/- and the bank staff said that already 10, 000 has been withdrew from this account. As per government rule you cannot withdrew more than 24, 000/- so you are illegible to withdrew only Rs. 14, 000/-. And i agreed and took Rs. 14, 000/-. When we updated the passbook after couple of days
we found that they deducted Rs. 10, 000/- plus, Rs. 24, 000 Total of Rs. 34, 000/- from my account, BOB Vasai (W) Branch.
After this incident i I ask them for my remaining amount but
they told me that we are right we cannot be do any mistake. then i gave him a letter request for CCTV footage. But Branch Manager excuse me that footage is not clear, then said footage person is on leave, audit is going on they took approximate one and half month now they are saying that CCTV is not recorded more than two months.
not giving the footage to me, please find the attachment of the CCTV footage request letter and passbook updated copy.
I think Branch Manager is Involved this cheating case and taken personally my Rs. 10, 000/-.
Now i want a strong action should be taken on the branch manager and also my Rs. 10, 000/- back with interest and penalty from the branch manager as they cheated on me, wastage my time. i have visited this particular branch 5 to 7 times and called more than 20 times.
Also i have filed a complain on consumer forum against branch manager with docket no. 246803(Complain no ). If you don't take this matter as at serious matter then i will go to the court and take a legal action against branch manager, branch head, bank manager and also the bank.
Already Complain
1. [protected]@bankofbaroda.com
2.http://www.pgportal.gov.in2/GrievanceNew.aspx 3.https://rbi.org.in/commonman/English/Scripts/AgainstBankABO.aspx
4.https://secweb.rbi.org.in/BO/ComplaintCheck.html
5.writtent letter of bank of baroda vasai (w) branch CCTV footage Request
Request you to take an immediate action on the same.
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